Transit Outreach Navigator for Housing & Support

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Vacation and holidays

403(b) with employer match

Job summary

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for the Transit Homeless Outreach program. This full-time, field-based role involves engaging people in transit locations and connecting them to housing, health care, and other services.

You will perform brief assessments, provide escorts, document interactions, and coordinate with partner agencies. A Bachelor's degree or equivalent experience, strong communication, and a valid driver's license are required; travel

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation

Interpersonal skills

Driver's license

Travel across boroughs

Education

Bachelor's degree or equivalent experience

Job description

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for the Transit Homeless Outreach program. This full-time, field-based role involves engaging people in transit locations and connecting them to housing, health care, and other services.

You will perform brief assessments, provide escorts, document interactions, and coordinate with partner agencies. A Bachelor's degree or equivalent experience, strong communication, and a valid driver's license are required; travel