Transit Operator I

City of Las Cruces Government; Las Cruces (NM); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Las Cruces Government is seeking a part-time transit vehicle operator to assist with safe and secure mobility services. The role involves operating vehicles, assisting passengers, collecting fares, and maintaining safety in transit operations. Candidates should possess a high school diploma and customer service experience, with bilingual skills preferred.

Qualifications

• High school diploma plus 6 months of customer service experience.
• Prior experience operating passenger transport vehicles preferred.
• Bilingual skills (English/Spanish) preferred.

Responsibilities

• Operate transit vehicles according to demand-responsive schedules.
• Assist riders with boarding, securing mobility aids, and collecting fares.
• Complete vehicle inspections and submit required reports.

Skills

Customer Service

Safe Operation of Transit Vehicles

Bilingual Skills (English/Spanish)

Education

High School Diploma

Job description

Operates para-transit vehicles of various sizes in response to scheduled pickup assignments and in accordance with specific manifest instructions. Provides assistance to passengers as needed, collects appropriate fares, assures comfort and safety, and completes required daily inspections and reports.

Environmental Factors

Work is performed in a transit vehicle and in a transit operations traffic environment. The employee is required to exit the vehicle to ensure safe operations and to assist passengers.

Physical Factors

Moderate physical requirements, including frequent bending, stooping, crouching, kneeling, squatting, pushing/pulling, lifting, carrying, and reaching from all levels.

Work Situation Factors

The position involves competing demands, performing multiple tasks, working to deadlines, and frequent work at night and beyond normal business hours. Regular attendance is essential to ensure service continuity. The position is subject to drug testing per applicable State and Federal regulations and City of Las Cruces policy.

Meeting or exceeding minimum qualifications does not guarantee participation in the selection process.

First consideration will be given to current City employees who meet the minimum qualifications.

This posting is for a part-time, regular, non-exempt, union-represented position. It may be used to fill multiple vacancies, including positions that are regular or contract, and may be full-time, part-time, or temporary in other sections of the Transit Department.

This position is graded BC06.

• Operates transit vehicles according to demand-responsive schedules/manifest to provide safe, secure, and assistive mobility services to eligible participants.
• Assists riders with boarding and disembarking, secures mobility aids, and provides information on transit services, destinations, stops, policies, fares, and schedules.
• Collects fares accurately, performs daily vehicle inspections, maintains order, and contacts police if safety or behavior issues cannot be resolved.
• Completes and submits all required reports, cooperates with investigations, and attends scheduled transit training.
• Contributes to improving operations, reducing turnaround times, streamlining processes, and enhancing customer service.
• Assists with data collection, outreach activities, and distribution of customer literature.

Qualifications include a high school diploma plus six months of customer service experience. A combination of education, experience, and training may be considered. Prior experience operating passenger transport vehicles, working with the elderly or disabled, and bilingual skills (English/Spanish) are preferred.

Licenses/Certifications

Valid driver’s license required with an acceptable driving record. Specific license requirements may apply.

Knowledge of: City and state traffic regulations, signs & signals, safety procedures, and City policies.

Skills in: Safe operation of transit vehicles, reading maps and schedules, quick reaction to safety or security issues, and courteous customer service.

Ability to: Prioritize tasks, communicate effectively both verbally and in writing, and maintain effective relations with colleagues and the public.