Transit Operator I

City of High Point; High Point (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking city as a Transit Operator I, where you'll play a vital role in safely transporting passengers throughout the community. This position offers the opportunity to engage with diverse individuals while ensuring their journey is smooth and efficient. You'll operate large passenger buses, manage schedules, and assist passengers, including those with mobility challenges. With a focus on safety and customer service, this role is perfect for those who thrive in dynamic environments. If you're ready to make a difference in your community and enjoy working in a team-oriented atmosphere, this could be the perfect opportunity for you.

Qualifications

• Must have a valid Class B NC Commercial Driver’s License with Passenger Endorsement.
• Six months of experience operating a similar vehicle is required.

Responsibilities

• Operates a transit bus on assigned routes and schedules.
• Inspects bus and equipment, collects fares, and provides information to passengers.
• Ensures compliance with safety regulations and city policies.

Skills

Driving Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

General Equivalency Diploma (GED)

Tools

Transit Bus

Two-Way Radio

Farebox

Job description

A Transit Operator I performs responsible semi-skilled work in the operation of large passenger buses transporting passengers along specific routes and making designated stops as required. Work is performed under the regular supervision of the Transit Supervisor.

Responsibilities

• Operates a transit bus on an assigned route and schedule;
• Inspects bus and related equipment and reports defects prior to departure;
• Prepares trip records regarding fares, mileage, vehicle defects, etc.;
• Boards and off-boards passengers, including passengers in wheelchairs and similar mobility devices;
• Secures passenger wheelchairs with tie down straps in vehicle;
• Collects fares or tickets, issues and receives transfer slips;
• Announces designated bus stops;
• Provides routine information concerning schedules to passengers;
• Operates two-way radio, to inform office staff and other required personnel members of traffic delays, accidents, down traffic signs, and faulty traffic signals;
• Inspects bus and related equipment and reports defects at the end of shift;
• Completes accident, incident and/or miscellaneous reports to document unusual circumstances;
• Follows safety regulations at all times and prescribed accident procedures as necessary;
• Performs related duties and responsibilities as assigned;
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Minimum Requirements

• High School Diploma OR General Equivalency Diploma (GED)
• Must be at least 21 years old
• Must speak, read, and write the English Language
• Valid Class B North Carolina Commercial Driver’s License with Passenger (P) Endorsement
• Six (6) months of verifiable experience operating a similar or larger commercial vehicle
• Must be able to drive a transit bus in typical urban traffic and work well under stress and pressure of time constraints.
• Must be able to work flexible schedules to include fill-in, split shift, nights, weekends, and holidays. Vacation and holiday leave are subject to adequate coverage on all shifts.
• Must be able to pass a pre-employment physical and drug screen.

Preferred Qualifications

• Twelve (12) months of verifiable experience operating a similar or larger commercial vehicle
• French or Spanish Language skills

Physical Requirements

Hearing/Speaking: Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.

Visual Abilities: The ability to perceive via eyesight is required for this position:

• Acuity, far – clarity of vision at 20 feet or more; primary responsibility is driving a bus. Worker must be able to see traffic conditions, other vehicles, traffic signs and signals, persons waiting at bus stops, street names, persons who need assistance, etc. Both eyes 20/22 - R 20/25 - L 20/25 corrected.
• Acuity, near – clarity of vision at 20 inches or less. Must be able to see vehicle controls, panel indicators, bill/coin/token/pass receptacle, report forms, two-way radio, transfer tickets, money, passes, identification cards, etc. Both eyes 20/30 corrected.
• Depth perception – three-dimensional vision and the ability to judge distance and space relationships. Must be able to judge distances so as to use both hands in performing different tasks at the same time and in seeing that passenger is safely seated before moving vehicle.
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see wide span of area to cover surrounding and/or approaching traffic while looking at a given object or instrument.
• Accommodation – must be able to adjust the eye lens to glance quickly back and forth to check conditions and people within the bus to outside traffic conditions, signs and signals.

Physical Strength: Degree of physical demands typically associated with this position include:

• Light to Medium Work
• Exerting up to 30 pounds of force occasionally; and/or
• Exerting up to 10 pounds of force frequently; and
• A negligible amount of force constantly to handle or move materials related to the position.

Mental Activity/Requirements

Reasoning: Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment.

Mathematics Ability: Using arithmetic and/or Statistics: Essential when making change, counting moneys and making reports.

Language Ability: Read: Ability to read safety and other manuals, instructions, directions, street names, schedules, equipment readings and other documents relating to job. Write: Necessary to complete required reports. Speak: Ability to be conversant in voice and diction so as to participate in discussions with other employees, supervisor and the general public in person, over PA system, telephone and two-way radio.

Environmental Conditions

Physical Surroundings: A Transit Operator I is subject to working inside or outdoors. Exposed to the various weather conditions and temperatures. Although the worker will be located inside a transit bus, he/she will be maneuvering the vehicle in various weather conditions, i.e., rain, sleet, snow, wind, etc., and will be out in those conditions at times when exiting the vehicle at the terminal, when assisting passengers in wheelchairs board or off-board or at end of duty.

Hazards: Employee will be exposed to traffic jams and accidents. Work is subject to final standards of OSHA on bloodborne pathogens.

Machinery/Tools/Work Aids/Other Equipment: City transit buses and all interior components such as doors, control buttons, fareboxes, two-way radios, fire extinguishers, wheelchair securement straps, hole puncher, tire knocker, chock block, schedules, trip records, fare tickets, transfer slips, Personnel Resolution, computer, manuals, pens and pencils.

Disclaimer

This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point.

Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment.

The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.