Transit Operator - Full Time

City of Durango; Durango (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO and holidays

Flexible scheduling

401(a) retirement plan

AD&D

Job summary

City of Durango is seeking a Transit Operator to drive trolleys, buses, and minivans on scheduled routes. You will deliver safe, reliable transportation and friendly customer service while assisting passengers who need extra support.

You’ll inspect vehicles, report maintenance needs, and keep them clean and compliant with ADA and FTA rules. CDL with Passenger Endorsement and CPR/First Aid may be pursued after hire, with ongoing training provided.

Qualifications

• High school diploma or equivalent is required.
• One year of experience operating passenger transportation vehicles is a plus.
• Upon employment, you’ll pursue CDL with Passenger Endorsement and CPR/AED training.

Responsibilities

• Operate trolleys, buses, and minivans on designated routes with safety first.
• Assist passengers with disabilities in line with ADA and other requirements.
• Inspect vehicles before and after trips and report maintenance needs.
• Keep vehicles clean and welcoming and follow all regulations and policies.
• Provide friendly customer service and clear communication with passengers and dispatch.
• Record passenger counts, fuel use, and mileage accurately.
• Participate in ongoing training to build skills.

Skills

Defensive driving

Customer service

Safety awareness

Communication

Education

High school diploma or equivalent

CDL training a plus

Job description

Join our Transportation team as a Transit Operator! You’ll operate trolleys, buses, and minivans, helping community members get to work, school, appointments, and daily errands safely and reliably. Along the way, you’ll provide friendly customer service and assist passengers who need additional support. Your responsibilities will also include inspecting vehicles before and after trips, reporting maintenance needs, keeping vehicles clean and welcoming, and following transportation regulations and safety procedures.

Our scheduled routes run seven days a week, with morning and evening shifts available. We’ll train you to obtain your commercial driver’s license (CDL) with a passenger endorsement and provide ongoing training to help you build your skills.

City of Durango’s Trail to Excellence

The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here.

At the city, we focus on continually improving how we work and serve the community. This effort is called the Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible. The full details of this vision are outlined in the city’s strategic plan.

As a member of our team, your work will be meaningful because:

• Your ideas help shape citywide improvements.
• The work you do ties directly into measurable goals.
• You'll be part of a system that values collaboration, innovation, and results.

We're looking for team members who share our core values of teamwork, dependability, professionalism, service, respect, innovation, and wellbeing — and who are excited to make a difference in the community we serve.

What You’ll Do in This Role:

• Operate trolleys, buses, and minivans along designated routes, following schedules and practicing defensive driving.
• Assist passengers with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable requirements.
• Inspect vehicles before and after trips, perform minor maintenance, and document defects or maintenance needs.
• Keep vehicles clean and welcoming.
• Follow Federal Transit Administration (FTA) regulations and state and City policies.
• Provide friendly, respectful customer service and communicate clearly with passengers, dispatchers, and other drivers.
• Accurately record passenger counts, fuel use, and mileage.
• Participate in ongoing training to maintain and build your skills.

You Have:

• A high school diploma or equivalent.
• One year of experience operating passenger transportation vehicles is a plus.

*Note: Upon employment, you will be expected to attain and maintain a valid CDL license with Passenger Endorsement, Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED), and First Aid certifications.

You Will Succeed in This Role If You:

• Put safety first and stay attentive while driving.
• Communicate clearly and treat passengers and coworkers with patience and respect.
• Stay calm and use good judgment when responding to unexpected situations.
• Follow schedules while adapting to traffic, weather, and passenger needs.
• Are comfortable learning to operate transit vehicles and technology.

What We Can Offer You:

• Comprehensive medical, dental, and vision insurance.
• Ample personal time off (PTO) and 11 paid holidays.
• Flexible scheduling and work-life balance.
• 401(a) retirement plan and optional deferred compensation plan.
• Basic life insurance and accidental death & dismemberment (AD&D) coverage.
• Long-term disability coverage.
• Paid family and medical leave.
• Access to Employee Assistance Program (EAP).
• Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
• Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
• Free transit pass and family member discounts.
• Reimbursement for job-related classes to foster continuous learning.
• Sixteen hours of volunteer time off per year to support local non-profit organizations.