Transit Operator - Entry Level

cityofgainesville; Gainesville (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

City of Gainesville's Public Transit is seeking entry-level Transit Operators to safely operate revenue service vehicles and serve riders along busy routes. You’ll learn the skills to provide timely, courteous service while adhering to schedules and safety rules.

As a frontline representative, you will collect fares, assist passengers, perform vehicle inspections, and respond to incidents under supervision.

Qualifications

• Three (3) verifiable, consecutive years of driving experience.
• Pre-employment medical examination required, including satisfactory drug screening.

Responsibilities

• Safely operates agency revenue service vehicles on assigned routes under various conditions.
• Manages farebox transactions and records passenger data by fare type.
• Collects fares and issues transfers; checks validity of passes and IDs.
• Acts as first-line customer service representative, maintaining positive rider relations and assisting boarding/disembarking.
• Performs pre- and post-operation vehicle inspections and records deficiencies.
• Responds to emergencies and reports incidents to Control Center as needed.
• Operates disability access lifts and assists wheelchair patrons; secures mobility devices.

Skills

Driving experience

Customer service

Job description

Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

Salary Range Minimum: $16.40

Salary Range Maximum: $16.40

Closing Date: Until Filled

Job Details: This is entry level work learning the skills necessary for operating revenue service vehicles in a safe, courteous and timely manner with the goal of satisfied and loyal customers of the public transit system.

Positions in this classification report to a designated supervisor and work under direct supervision. Work in this class is distinguished from other classes by its emphasis on learning Transit Operator skills.

#LI-Onsite

Job Description:

SUMMARY

This is entry level work learning the skills necessary for operating revenue service vehicles in a safe, courteous and timely manner with the goal of satisfied and loyal customers of the public transit system.

Positions in this classification report to a designated supervisor and work under direct supervision.

ESSENTIAL JOB FUNCTIONS

Learns how to become proficient in the performance of the following duties:

• Safely operates all models of agency revenue service vehicles through traffic along assigned routes under various environmental conditions in accordance with published schedules, traffic laws and departmental regulations.
• Manages farebox transactions, and records passenger data by fare type.
• Collects fares from passengers and issues transfers; checks passenger transfers, passes, and identification cards to ensure they are valid. Passes may be both physical printed medium or digital.
• Acts as first-line customer service representative by cultivating and maintaining positive customer relations with the riders. Ensures a clean, safe rider environment, provides accurate and timely information regarding routes, and assists and accommodates riders with boarding and discharging the vehicle in a safe and efficient manner.
• Performs pre- and post-operation vehicle inspection. Records any physical deficiencies on required documents.
• Contacts Control Center regarding various emergencies, such as, medical emergencies, vehicle malfunctions, vehicle evacuations, vehicle accidents, etc.; as well as, other circumstances that may affect service, such as, heavy traffic, road hazards, road obstructions, etc..
• Completes accident, incident, and/or other miscellaneous reports to document unusual occurrences.
• Operates the disability access lifts and ramps for wheelchairs or upon request by any passenger. Assists wheelchair patrons on and off vehicles upon request. Secures all onboard wheelchairs or other mobility devices in accordance with department policy.
• Complies with all applicable Federal, State and local safety regulations and with the Americans with Disabilities Act (ADA) guidelines to include stop announcements for all visually impaired.
• Operates communications equipment in accordance with Federal Communications Commission (FCC) and department rules and regulations.
• Wears and maintains prescribed uniform and maintains a clean, well-groomed appearance at all times.
• Will be required to respond under emergency conditions.
• Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

Performs other related duties as assigned.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Three (3) verifiable, consecutive years of driving experience.
• Pre-employment medical examination required, including satisfactory drug screening.

CERTIFICATIONS OR LICENSES

Licenses

• Valid State of Florida Driver License. Driving record shall reflect a three (3) year period with a maximum of four (4) points and no more than one (1) moving violation, including DUI, DWI, reckless driving, or license currently suspended or revoked.
• Valid State of Florida Commercial Driver License (CDL) Class A or B with passenger endorsement preferred.
• Prior to being hired, employee must obtain a permi