Transit Operations Supervisor – Shuttles & Safety

Hallcon Corporation; Fremont (CA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid Time Off

Job summary

Hallcon Corporation seeks an experienced PM Operations Supervisor to support commuter and shuttle services in the Fremont, CA region. You will oversee daily driver activities, act as the on-site liaison between drivers, dispatchers, and client representatives, and monitor routes to ensure reliability and regulatory compliance.

The ideal candidate has 3+ years in transportation operations or fleet management, familiarity with FMCSA/DOT rules, and proficiency with fleet systems.

Qualifications

• Minimum 3 years of experience in transportation operations, fleet management, or dispatch supervision.
• Strong knowledge of the Fremont/San Jose, CA transportation region, including commuter and campus shuttle operations.
• Familiarity with FMCSA and DOT regulations and local transportation compliance standards.
• Experience working with fleet management systems, dispatching software, and route monitoring technology preferred.
• Strong communication and interpersonal skills with the ability to engage effectively with clients, employees, and riders.
• Proficiency in Microsoft Office Suite and standard reporting tools.
• Ability to work flexible hours, including weekends and holidays, as required.
• CDL Class B with Airbrake endorsement is desirable.
• Must be at least 21 years of age and authorized to work in the United States.

Responsibilities

• Supervise daily driver activities and performance to ensure adherence to company policies, schedules, and client service standards.
• Serve as the primary on-site liaison between drivers, dispatchers, and client representatives.
• Monitor route performance, address service interruptions, and take corrective action to maintain on-time reliability and compliance with SLAs.
• Conduct driver audits, including pre-trip inspections, safety checks, and documentation reviews.
• Respond promptly and professionally to client and rider inquiries, ensuring a positive customer experience.
• Prepare operational reports, safety summaries, and performance updates for management review.
• Support workforce planning, training, and onboarding of new drivers and support staff.
• Collaborate with maintenance and dispatch teams to ensure vehicle readiness and service continuity.
• Promote a culture of safety, accountability, and continuous improvement across all operations.

Skills

Communication

Interpersonal skills

Leadership

Problem solving

Flexibility

Tools

Fleet management systems

Dispatch software

Route monitoring tech

Job description

Hallcon Corporation seeks an experienced PM Operations Supervisor to support commuter and shuttle services in the Fremont, CA region. You will oversee daily driver activities, act as the on-site liaison between drivers, dispatchers, and client representatives, and monitor routes to ensure reliability and regulatory compliance.

The ideal candidate has 3+ years in transportation operations or fleet management, familiarity with FMCSA/DOT rules, and proficiency with fleet systems.