Transit Operations Supervisor: Real-Time Service & Safety

RTD; Denver (CO); On-site; USD 71,000 - 100,000; Full time

Job summary

Regional Transportation District (RTD) in Denver seeks an Operations Supervisor to oversee bus operations, coordinate real-time service, and support safety and compliance. You will train operators, resolve disruptions, and partner with ROC to sustain on-time performance.

The role emphasizes incident investigation, customer service, and cross‑functional collaboration to enhance service reliability and regulatory adherence.

Qualifications

• High school diploma or equivalent.
• Two years in bus operations or related support function.
• CDL with Passenger Endorsement and valid Colorado license where applicable.

Responsibilities

• Supervise bus operators, including training, coaching, and performance management.
• Oversee daily bus operations and ensure safe, reliable service delivery.
• Investigate incidents and coordinate reschedules with dispatch.
• Maintain real-time comms with Regional Operations Center.
• Respond to disruptions with operational solutions and safety measures.
• Ensure compliance with rules, procedures, and federal regulations.
• Document incidents and prepare reports for reviews.
• Inspect stations and facilities for safety and readiness.
• Support customer service and enforce agency rules.

Skills

Supervising staff

Operations coordination

Incident response

Real-time decision making

Customer service

Safety compliance

Communication

Documentation

Problem solving

Education

High school diploma or equivalent

CDL with Passenger Endorsement

Job description

Regional Transportation District (RTD) in Denver seeks an Operations Supervisor to oversee bus operations, coordinate real-time service, and support safety and compliance. You will train operators, resolve disruptions, and partner with ROC to sustain on-time performance.

The role emphasizes incident investigation, customer service, and cross‑functional collaboration to enhance service reliability and regulatory adherence.