Transit IT Applications Specialist

CapMetro; Norfolk, Northern (VA, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Hampton Roads Transit in Virginia is seeking an Application Administrator to manage enterprise software systems within Intelligent Transportation Systems. You will collaborate with Application Services and IT to ensure reliable operation of applications, supporting improved ridership and operational efficiency.

The role emphasizes technical support, system configuration, and upgrading activities, with a focus on transit applications such as HASTUS, TransitMaster, and EAM, plus GIS tools and

Qualifications

• BS in Computer Science, Systems Engineering, Information Systems or related field.
• Previous work experience in applications administration with emphasis on transit-specific applications (HASTUS, TransitMaster, Trapeze EAM).
• Experience with GIS/mapping tools (ESRI ArcGIS, MapInfo) is desirable.
• Strong analytical and problem-solving skills with excellent computer skills.

Responsibilities

• Work with Application Services team in technical support of enterprise applications and databases.
• Identify and resolve systems issues; document and follow up until resolution.
• Collaborate with network and server teams during troubleshooting.
• Monitor application performance and uptimes; maintain system availability.

Skills

Analytical skills

Problem solving

Communication

Transit knowledge

SQL

GIS knowledge

Education

Bachelor of Science in Computer Science or related field

Tools

HASTUS

CAD/AVL

Crystal Reports

Enterprise Asset Management

Esri ArcGIS

TransitMaster

Trapeze EAM

Job description

Hampton Roads Transit in Virginia is seeking an Application Administrator to manage enterprise software systems within Intelligent Transportation Systems. You will collaborate with Application Services and IT to ensure reliable operation of applications, supporting improved ridership and operational efficiency.

The role emphasizes technical support, system configuration, and upgrading activities, with a focus on transit applications such as HASTUS, TransitMaster, and EAM, plus GIS tools and