Transit Fare Programs Planner/Analyst (Term-Limited Position)

Sacbar; San Francisco, Northern (CA, KY); Hybrid; USD 112,000 - 174,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

The Metropolitan Transportation Commission (MTC) in San Francisco, CA seeks a Transit Fare Programs Planner/Analyst (Term-Limited). You will support the Clipper BayPass Pilot Program and related interagency transfer initiatives to improve fare policy and customer experience.

Responsibilities include coordinating with transit operators, evaluating fare initiatives with robust methods, developing budgets and procurement documents, and preparing presentations for diverse audiences.

Qualifications

• Bachelor’s degree in planning or related field and two years of relevant experience.
• Bachelor’s degree and five years of relevant experience.

Responsibilities

• Support the operations of the Clipper BayPass Pilot Program with transit operator partners and customers.
• Collaborate with MTC Clipper Program staff to implement fare initiatives.
• Support evaluation of fare initiatives using technical and customer-based approaches.
• Develop budget requests, procurements, and other administrative documents for fare initiatives.
• Coordinate the Fare Programs Staff Working Group.

Skills

Bay Area transit knowledge

Policy analysis

Budget preparation

Public speaking

Written communication

Education

Bachelor’s degree in planning or related field

Job description

Metropolitan Transportation Commission (MTC)

San Francisco, CA

Transit Fare Programs Planner/Analyst (Term-Limited Position)

$112,139.72 - $174,004.76

The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area. MTC provides services to the Association of Bay Area Governments (ABAG). For more information about MTC, visit www.mtc.ca.gov.

EQUAL OPPORTUNITY EMPLOYER

The Metropolitan Transportation Commission is an equal-opportunity, non-discriminatory employer. MTC provides all employees and applicants with an equal opportunity in every aspect of the employment experience regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical handicap, medical condition or marital status.

Job Description

DEADLINE TO APPLY IS SUNDAY, OCTOBER 11, 2026, AT 11:55 PM

HOWEVER, THIS JOB POSTING MAY CLOSE EARLIER IF WE RECEIVE 75 APPLICATIONS BEFORE THE 10/11/26 CLOSING DATE, WHICHEVER COMES FIRST

FIRST ROUND INTERVIEWS ARE TENTATIVELY SCHEDULED FOR THURSDAY, OCTOBER 22, 2026

THIS IS A TERM-LIMITED POSITION THROUGH JUNE 30, 2029

Be ready to rethink your assumptions about the public sector. Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration? Flexible schedules and hybrid work options? Yes, yes, and yes!

ABOUT THE TEAM

Established in 2023 the Regional Network Management (RNM) team, housed at MTC, is charged with driving transformative improvements in the customer experience for regional Bay Area transit and whose vision is to advance regional goals in equity, livability, climate, and resiliency through a regional transit system that serves all Bay Area populations. The work of the RNM is grounded in the 2021 Transit Transformation Action Plan, adopted by the Transit Recovery Task Force.

ABOUT THE ROLE

As a part of the RNM team, the Program Analyst will support the delivery of various transit fare initiatives including the Clipper BayPass Pilot Program, the No-Cost/Reduced-Cost Interagency Transfer Pilot, as well as other projects associated with the Transit Fare Policy Vision Statement, adopted by the Fare Integration Task Force in November 2021.

Responsibilities

Under the supervision and direction of the Principal Planner, Transit Fares Program, the essential duties and responsibilities include, but are not limited to, the following:

• Support the operations of the Clipper BayPass Pilot Program, including working directly with transit operator partners, existing institutional customers, and potential institutional customers.
• Work closely with staff from MTC's Clipper Program to facilitate the technical implementation of fare initiatives.
• Support the evaluation of fare initiatives through robust technical and customer-based evaluation approaches.
• Develop budget requests, consultant procurements, and other administrative documents necessary to support the delivery of fare initiatives.
• Coordinate the Fare Programs Staff Working Group.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

The ideal candidate will have the following knowledge, skills, and abilities:

• Strong knowledge of the San Francisco Bay Area transit network, including knowledge of operators and key transit corridors.
• Interest in improving the transit user experience through innovative ideas and creative approaches that may be novel to the Bay Area.
• Knowledge of transit fare policy and approaches to using fare policy as a catalyst for policy outcomes.
• Ability to translate technical information into a language and format understandable to the general public.
• Prepare, evaluate and monitor program budgets.
• Communicate clearly and concisely, both orally and in writing.
• Prepare and make presentations to a wide variety of audiences.

MINIMUM QUALIFICATIONS

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities listed. A typical way to obtain the required qualifications would be:

Planner/Analyst II: Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and two (2) years of increasingly responsible professional level experience in a field related to assigned area of responsibility.

Planner/Analyst III: Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and five (5) years of increasingly responsible professional experience in a field related to assigned area of responsibility.

Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.