Transit Fare Programs Planner/Analyst (Term-Limited Position)

CapMetro; San Francisco (CA); On-site; USD 112,000 - 174,000; Full time

Job summary

Metropolitan Transportation Commission (MTC) in San Francisco seeks a Transit Fare Programs Planner/Analyst (Term-Limited) to help deliver fare initiatives, including the Clipper BayPass Pilot and interagency transfers. You will work with operator partners and internal Clipper staff to implement programs and assess outcomes.

The role requires knowledge of SF Bay Area transit, strong communication and presentation skills, and experience budgeting and coordinating cross‑functional teams.

Qualifications

• Bachelor's degree in planning, civil engineering, environmental science, communications, business or public administration.
• Two years of professional experience for Planner/Analyst II or five years for Planner/Analyst III.
• Transcript evaluation for international degrees may be required.

Responsibilities

• Support Clipper BayPass Pilot operations with transit operator partners and customers.
• Coordinate with MTC Clipper staff to implement fare initiatives.
• Evaluate fare initiatives using technical and customer-based methods.
• Develop budget requests, procurements, and other admin documents.
• Coordinate the Fare Programs Staff Working Group.

Skills

Knowledge of SF Bay Area transit

Budget preparation

Clear communication

Presentation skills

Translate technical info

Collaborative teamwork

Education

Bachelor's degree in planning, engineering, environmental science, communications, business or public administration

Job description

Metropolitan Transportation Commission (MTC)

San Francisco, CA

Transit Fare Programs Planner/Analyst (Term-Limited Position)

$112,139.72 - $174,004.76

The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area. MTC provides services to the Association of Bay Area Governments (ABAG). For more information about MTC, visit www.mtc.ca.gov.

EQUAL OPPORTUNITY EMPLOYER

The Metropolitan Transportation Commission is an equal-opportunity, non-discriminatory employer. MTC provides all employees and applicants with an equal opportunity in every aspect of the employment experience regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical handicap, medical condition or marital status.

ABOUT THE TEAM

Established in 2023 the Regional Network Management (RNM) team, housed at MTC, is charged with driving transformative improvements in the customer experience for regional Bay Area transit and whose vision is to advance regional goals in equity, livability, climate, and resiliency through a regional transit system that serves all Bay Area populations. The work of the RNM is grounded in the 2021 Transit Transformation Action Plan, adopted by the Transit Recovery Task Force.

ABOUT THE ROLE

As a part of the RNM team, the Program Analyst will support the delivery of various transit fare initiatives including the Clipper BayPass Pilot Program, the No-Cost/Reduced-Cost Interagency Transfer Pilot, as well as other projects associated with the Transit Fare Policy Vision Statement, adopted by the Fare Integration Task Force in November 2021.

Responsibilities

• Support the operations of the Clipper BayPass Pilot Program, including working directly with transit operator partners, existing institutional customers, and potential institutional customers.
• Work closely with staff from MTC's Clipper Program to facilitate the technical implementation of fare initiatives.
• Support the evaluation of fare initiatives through robust technical and customer-based evaluation approaches.
• Develop budget requests, consultant procurements, and other administrative documents necessary to support the delivery of fare initiatives.
• Coordinate the Fare Programs Staff Working Group.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of the San Francisco Bay Area transit network, including knowledge of operators and key transit corridors.
• Interest in improving the transit user experience through innovative ideas and creative approaches that may be novel to the Bay Area.
• Knowledge of transit fare policy and approaches to using fare policy as a catalyst for policy outcomes.
• Ability to translate technical information into a language and format understandable to the general public.
• Prepare, evaluate and monitor program budgets.
• Communicate clearly and concisely, both orally and in writing.
• Prepare and make presentations to a wide variety of audiences.

MINIMUM QUALIFICATIONS

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities listed. A typical way to obtain the required qualifications would be:

Planner/Analyst II:

Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and two (2) years of increasingly responsible professional level experience in a field related to assigned area of responsibility.

Planner/Analyst III:

Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and five (5) years of increasingly responsible professional experience in a field related to assigned area of responsibility.

Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.

THIS IS A TERM-LIMITED POSITION THROUGH JUNE 30, 2029