Transit Dispatch & Relief Driver — Dynamic Ops

City-of-Greenville,-Sc; South Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

City of Greenville is seeking an Operations & Dispatch Associate to monitor fixed route and paratransit services, dispatch for daily operations, and support scheduling for clients. The role requires coordinating with supervisors, maintaining AVL/CAD systems, and ensuring safety and timely service deliveries.

The position includes relief driving duties, administrative tasks, and frontline customer service at the Greenlink Terminal.

Qualifications

• High school diploma or equivalent.
• Experience in transit operations, dispatch, or customer service preferred.
• Knowledge of AVL/CAD systems is a plus.

Responsibilities

• Provide radio dispatch and fleet monitoring for fixed route and paratransit services.
• Coordinate daily schedule and shift management to meet staffing and regulatory requirements.
• Provide paratransit scheduling and dispatch support for client trips and changes.
• Provide administrative support including reports, tickets, and safety issue documentation.
• Serve as relief driver and provide customer service at the terminal when needed.

Skills

Radio Dispatch

Fleet Monitoring

Paratransit Scheduling

Customer Service

Safety Compliance

Education

High school diploma or equivalent

Tools

AVL technology

CAD

Scheduling software

Job description

City of Greenville is seeking an Operations & Dispatch Associate to monitor fixed route and paratransit services, dispatch for daily operations, and support scheduling for clients. The role requires coordinating with supervisors, maintaining AVL/CAD systems, and ensuring safety and timely service deliveries.

The position includes relief driving duties, administrative tasks, and frontline customer service at the Greenlink Terminal.