Transit Data & Contracts Intern

Octa+ Energie; Orange (CA); On-site; USD 28,000 - 32,000; Part time

Job summary

OCTA invites applications for a College Intern – Contracted Services to support transit operations, contractor performance oversight, and data-driven reporting in Orange County. The role emphasizes field observations, coordination with contractors, and documentation of performance metrics.

You will work with professionals, learning ADA/compliance, safety practices, and ongoing service delivery processes while gaining practical, real-world experience in transportation management.

Qualifications

• Currently enrolled full-time college student at an accredited two- or four-year college or university.
• Pursuing an undergraduate or graduate degree in Transportation Planning, Business Administration, Public Administration, Operations Management, Data Analytics, Urban Planning, Public Policy, or related field.
• Minimum cumulative GPA of 2.5 or higher.
• Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Interest in learning how transit operations and contracted transportation services are managed and evaluated.
• Strong organizational skills and attention to detail.
• Ability to work with data, spreadsheets, reports, and other business information.
• Effective written and verbal communication skills.
• Ability to communicate professionally and work collaboratively in a team-oriented environment.
• Ability to perform entry-level professional work and acquire increasingly complex technical knowledge and skills.
• Initiative, curiosity, and willingness to take on progressively responsible assignments.

Responsibilities

• Assist with tracking, organizing, and analyzing transit operational and performance data using Excel, Power BI, and other internal systems.
• Gain experience in contract management and contractor performance oversight, including monitoring customer service, on-time performance, service reliability, and other transit performance standards.
• Learn about compliance requirements related to the Americans with Disabilities Act (ADA), drug and alcohol testing, recordkeeping, and applicable State and Federal requirements.
• Participate in field observations and site checks to observe transit service delivery, customer service, safety practices, detours, and operational impacts.
• Participate in coordination meetings with contractors and staff and assist with preparing written communications and presenting information.
• Prepare reports, meeting materials, logs, spreadsheets, and other documentation supporting transit operations and contractor oversight.
• Help monitor performance indicators such as on-time performance, missed trips, customer complaints, and service reliability.
• Collaborate with transportation professionals and gain practical exposure to the day-to-day management and oversight of contracted transit services.

Skills

Data analysis

Organizational skills

Communication

Teamwork

Education

Undergraduate or graduate degree in Transportation Planning

Undergraduate or graduate degree in Business Administration

Undergraduate or graduate degree in Public Administration

Undergraduate or graduate degree in Operations Management

Undergraduate or graduate degree in Data Analytics

Tools

Excel

Power BI

Outlook

Word

PowerPoint

Job description

OCTA invites applications for a College Intern – Contracted Services to support transit operations, contractor performance oversight, and data-driven reporting in Orange County. The role emphasizes field observations, coordination with contractors, and documentation of performance metrics.

You will work with professionals, learning ADA/compliance, safety practices, and ongoing service delivery processes while gaining practical, real-world experience in transportation management.