Transit Center Security Shift Lead

Allied Universal; San Jose (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Allied Universal in San Jose, Transit Center, seeks a Security Shift Supervisor to supervise and coordinate quality security services on a designated shift. You will act as liaison between the site supervisor, Account Manager/Field Operations Manager, and frontline security officers to ensure consistent, professional service.

The ideal candidate demonstrates strong written and verbal communication, the ability to manage crises calmly, and a commitment to safety and customer service.

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years old.
• Strong written and verbal communication and interpersonal skills.
• Ability to prepare reports and logs clearly and neatly.
• Must read and understand operating procedures.
• Valid driver''s license and clean driving record may be required for certain posts.
• Ability to handle both normal and crisis situations calmly.
• Capable of lifting up to 40 pounds and standing for long periods.

Responsibilities

• Supervise staff on the assigned shift and provide coaching and discipline within policy.
• Coordinate with site supervisor and Account Manager to ensure service quality.
• Act as liaison between security officers and management on shift.

Skills

Communication skills

Interpersonal skills

Crisis management

Customer service

Report writing

Procedural reading

Education

High school diploma or equivalent

Job description

Allied Universal in San Jose, Transit Center, seeks a Security Shift Supervisor to supervise and coordinate quality security services on a designated shift. You will act as liaison between the site supervisor, Account Manager/Field Operations Manager, and frontline security officers to ensure consistent, professional service.

The ideal candidate demonstrates strong written and verbal communication, the ability to manage crises calmly, and a commitment to safety and customer service.