Transit Bus Parts Sales Specialist | Flexible Schedule

Gillig; Hayward (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Flexible schedules

Company paid medical premiums

Retirement plan

Comprehensive benefits

Job summary

GILLIG is seeking a Parts Sales Representative at our Hayward, CA location to facilitate customer needs, identify parts, and inform customers. You will manage customer accounts within an assigned territory and coordinate with Regional Sales Managers while demonstrating knowledge of the buses and parts.

You will build strong customer relationships with timely responses, accurate part research, and professional handling of complaints and returns.

Qualifications

• Bachelor’s Degree in business related field or equivalent years of experience.
• Minimum 3 years of sales experience, and/or vehicle parts experience
• Must have strong computer skills (Proficient in Excel, creating worksheets, manipulating data & using formulas)
• Sales experience; experience in opportunity qualification, pre-call planning, call control, account development and time management
• Excellent written and verbal communication skills

Responsibilities

• Responding to customer communications in a timely manner - typically same day
• Researching correct parts with customers & factory
• Resolving customer complaints and return requests professionally and in a timely matter
• Following orders through processing to ensure timely shipment
• Updating customers regarding status of products ordered and backordered
• Sell parts to meet or exceed established goal
• Manage, price and respond to customer bid requests
• Analyze sales mix to Identify opportunities in order increase sales with assigned customers
• Establish and maintain appropriate files and records for customer purchase orders and contracts
• Other duties, as assigned

Skills

Sales experience

Communication skills

Customer relationship management

Education

Bachelor’s Degree in business related field

Tools

Excel

Job description

GILLIG is seeking a Parts Sales Representative at our Hayward, CA location to facilitate customer needs, identify parts, and inform customers. You will manage customer accounts within an assigned territory and coordinate with Regional Sales Managers while demonstrating knowledge of the buses and parts.

You will build strong customer relationships with timely responses, accurate part research, and professional handling of complaints and returns.