Transformation Strategy Lead

Humana; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Humana's Transformation Office is a high-performing group that partners with senior leaders to chart the company’s future. The team drives enterprise transformation through data‑driven analyses, industry evaluation, and strong executive storytelling.

Location options include Louisville, KY, Arlington, VA, with a hybrid work arrangement (3 days in office). Occasional travel to Humana offices may be required as projects evolve and priorities shift.

Qualifications

• Bachelor's degree or Master's with 3+ years in strategy/operations consulting or healthcare strategy.
• Experience leading enterprise-level strategic initiatives and cross-functional workstreams.
• Strong analytical capabilities: financial modeling, data interpretation, and research.

Responsibilities

• Lead one or more complex, cross-functional workstreams with limited leadership support.
• Apply hypothesis-driven problem solving to strategic and operational challenges.
• Develop data-backed business cases and executive-level recommendations.
• Synthesize findings into clear PowerPoint presentations for senior leadership.
• Produce high-quality deliverables with limited rework.
• Build trusted relationships with business partners and influence stakeholders.
• Collaborate across the enterprise in fast-paced, ambiguous environments.
• Demonstrate growth mindset through coaching and feedback.

Skills

Management consulting

Strategy development

Analytical thinking

Cross-functional leadership

Executive storytelling

Education

Bachelor's degree

Master's degree (MBA, MHA, MPH)

Tools

PowerPoint

Job description

Become a part of our caring community

Join the team shaping Humana's future

Humana's Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company's future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.

Reports into the Director of Enterprise Transformation.

The Transformation Office is modeled after top-tier management consultancies. Team members work on fast-paced, high-visibility projects aligned with the enterprise's most important transformation priorities. Every day in the role is different, but activities often include solving complex business problems, developing industry analyses, building financial and business cases, conducting quantitative and qualitative research, managing cross-functional workstreams, and synthesizing insights into executive-level recommendations. Success in this role requires strategic thinking, strong analytical and problem-solving skills, comfort working in fast-paced and ambiguous environments, and the ability to translate complex information into compelling executive-level stories and presentations. Team members work across the enterprise and become trusted thought partners to senior leaders on critical strategic and operational priorities.

Key Responsibilities

• Lead one or more complex, cross-functional workstreams with limited support from team leadership.
• Apply structured, hypothesis-driven problem solving to complex strategic and operational challenges.
• Conduct quantitative and qualitative analyses and develop business cases and data-driven recommendations.
• Synthesize complex findings into clear, compelling executive-level stories and PowerPoint presentations.
• Quickly develop high-quality, data-backed deliverables with limited rework.
• Build trusted relationships with business partners and effectively influence stakeholders and senior leaders.
• Work effectively across the enterprise in fast-paced, ambiguous environments, adapting as priorities and business needs evolve.
• Demonstrate a growth mindset by actively seeking and applying coaching and feedback.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree with 5+ years of experience, or a Master's degree (e.g., MBA, MHA, MPH, or equivalent) with 3+ years of experience in one or more of the following:
• Management consulting or strategy/operations consulting, with experience solving complex business problems and supporting enterprise-level strategic or operational initiatives; and/or
• Healthcare industry experience, preferably within a healthcare payer or health insurance environment, with experience in strategy, operations, analytics, or enterprise transformation.
• Experience developing business recommendations through structured, hypothesis-driven problem solving and quantitative analysis.
• Strong analytical capabilities, including data interpretation, business case development, financial modeling, and research.
• Proven ability to lead complex, cross-functional or enterprise-level workstreams and influence stakeholders through data-driven recommendations.
• Strong executive storytelling and communication skills, including developing and presenting PowerPoint materials for senior leadership.
• Ability to thrive in fast-paced, ambiguous environments while balancing multiple priorities and producing high-quality work.

Additional qualifications include

• Experience developing business recommendations through structured, hypothesis-driven problem solving and quantitative analysis.
• Strong analytical capabilities, including data interpretation, business case development, financial modeling, and research.
• Proven ability to lead complex, cross-functional or enterprise-level workstreams and influence stakeholders through data-driven recommendations.
• Strong executive storytelling and communication skills, including developing and presenting PowerPoint materials for senior leadership.
• Ability to thrive in fast-paced, ambiguous environments while balancing multiple priorities and producing high-quality work.

Preferred Qualifications

• Healthcare payer experience, including familiarity with health plan operations, business models, and/or economics.
• Experience in a top-tier management consulting environment or comparable strategy/operations consulting setting.
• Experience solving complex healthcare strategy, operations, cost, growth, or performance improvement challenges.
• Advanced degree such as an MBA, MHA, MPH, or related graduate degree.

Location: Working locations are Louisville, KY and Arlington, VA (Washington, DC metro area). The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Relocation assistance available. Remote NY will be considered, preferred is DC Metro and Louisville, KY.

Travel : Occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based