Transfer Specialist

S.E. Combined Services of Florida; Portland (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

S.E. Combined Services of Florida seeks a Transfer Specialist to manage the care, removal, and transport of deceased individuals. You will collaborate with team members to ensure compliant processes and operate company vehicles with professionalism.

Role requires interaction with families, adherence to safety and privacy standards, and ability to work nights, weekends, and on-call shifts while maintaining vehicle readiness and record-keeping accuracy.

Qualifications

• Valid state driver’s license with a clean driving record.
• Minimum 1 year as courier/driver with customer interaction preferred.
• Ability to lift up to 75 pounds; work nights and weekends as required.
• Ability to operate in hazardous or heavy traffic and varied weather.

Responsibilities

• Safely drives company vehicles for first call transfers of deceased per laws and policies.
• Interacts with families during home transfers with professionalism and tact.
• Enters deceased event information into proprietary software per procedures.
• Transports caskets to airports, care centers, or funeral homes and assists with moving them.
• Coordinates with responders and hospital staff while following chain-of-custody processes.

Skills

Customer interaction

Schedule flexibility

Safety awareness

Physical stamina

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver's license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Work Conditions

Work Environment

Work indoors and or outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond "standard" hours as the need arises

Local travel up to 100% using company vehicle

Schedule

Must be able to work nights and weekends

Postal Code: 97213

Category (Portal Searching): Operations

Job Location: US-OR - Portland