Transfer Specialist

Service Corporation International; Tucson (AZ); On-site; USD 2,204,000 - 3,031,000; Full time

Job summary

Service Corporation International in Tucson, AZ seeks a Transfer Specialist to care for the deceased and manage transfers. The role includes driving company vehicles and ensuring cleanliness, with strict adherence to laws and procedures.

You will interact professionally with families, cooperate with first responders and hospital staff, and enter transfer data into our proprietary software. A physical role requiring lifting and on-call weekend/overnight shifts is required.

Qualifications

• High School Diploma or equivalent required.
• State driver’s license with acceptable driving record.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally.
• Ability to work weekends, nights and holidays on-call.
• Basic computer skills.

Responsibilities

• Transfers: Safely drives company owned vehicles to perform first call transfer of deceased in accordance with laws and company policies.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Enters deceased event information into proprietary software according to company procedures.
• Vehicle maintenance: washes, vacuums, and cleans vehicles; fuels as necessary.
• Cooperates with first responders, coroner, hospital staff, or senior living facilities; communicates with families professionally.

Skills

Direct customer interaction

Physical strength

Safety awareness

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.JOB RESPONSIBILITIESTransfersSafely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identificationCooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and proceduresFor home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impressionEnters deceased event information into proprietary software according to company proceduresTransports caskets to airports, care centers, or funeral homes; assists with moving casketsVehicle MaintenanceWashes, vacuums, and cleans vehicles ensuring vehicle is presentableFuels vehicles as necessaryFollows safety guidelines and expenditure processesMaintains personal protective and transfer supplies in vehicles including cleaning productsIdentifies vehicle engine or operating issues to management; drives vehicles for repair or inspectionMinimum RequirementsEducationHigh School Diploma or equivalentLicensesCurrent state/province issued driver’s license with an acceptable driving recordExperienceAt least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferredKnowledge, Skills and AbilitiesAbility work schedule to support business needs including weekends and nightsAbility to work on-call weekends, nights and holidays rotationAbility to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 poundsAbility to drive in hazardous, heavy traffic, and weather conditionsBasic computer skills requiredWORK CONDITIONSWork EnvironmentWork indoors and or outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting, pushing, pulling up to 75 poundsWork HoursWorking beyond “standard” hours as the need arisesLocal travel up to 100% using company vehicleScheduleTue-Sun/8am-5pmOn-call every Friday/overnight shiftPostal Code: 85706Category (Portal Searching): OperationsJob Location: US-AZ - Tucson