Transfer Credit Specialist: Innovate Student Pathways

College of Southern Maryland; La Plata (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

College of Southern Maryland is seeking an Administrative Specialist to support transfer credit evaluation and processing. You will work with the Registrar’s Office, deans, and faculty to ensure accurate course equivalencies and timely responses to inquiries.

The role involves maintaining transfer systems (ARTSYS, Colleague, TES), coordinating with content experts, and supporting events and outreach related to transfer services. A strong attention to detail and customer service are essential.

Qualifications

• Associate degree required.
• Two years of administrative or office experience.
• Bachelor’s degree preferred.
• Experience with transfer services or registrar’s office preferred.

Responsibilities

• Utilize appropriate technology and College systems to complete assigned work accurately and efficiently.
• Research courses and institutions when an established equivalency is not available; route courses for faculty or content expert review as appropriate and track requests through completion.
• Enter and verify transfer credit in the appropriate student information and transfer systems; identify and correct errors or discrepancies.
• Proactively modify course equivalencies as CSM courses are added, deleted, and/or modified through the curricular process.
• End equivalencies as CSM courses are deleted and create new equivalencies as appropriate based on course modifications.
• Update TCEQ with information on course changes made at sending Maryland public institutions to include sending new courses to content matter experts for review and entering new course equivalencies as they are approved.
• Review supporting documentation and ensure transfer credit evaluations are complete, accurate, and appropriately documented before finalizing.
• Review and correct existing equivalencies as needed.
• Facilitate, monitor, and document the annual review of course equivalencies from Maryland Public institutions by content matter experts to ensure compliance with the Transfer with Success Act.
• Facilitate the creation of a workflow designed to streamline the course equivalency review process between the Registrar’s Office and content matter experts.
• Train new content matter experts/staff on transfer systems and processes as needed.
• Monitor and facilitate assigned transfer credit evaluation requests, including requests received through ARTSYS.
• Serve as backup to the Transfer Coordinator and assist with evaluation workload and related processing as needed.
• Maintain the ARTSYS webpage for incoming transfer equivalencies.
• Maintain the TES public database of incoming transfer equivalencies.

Skills

Attention to detail

Customer service

Communication

Time management

Microsoft Office

Education

Associate degree

Bachelor’s degree

Tools

Colleague

ARTSYS

TES

Job description

College of Southern Maryland is seeking an Administrative Specialist to support transfer credit evaluation and processing. You will work with the Registrar’s Office, deans, and faculty to ensure accurate course equivalencies and timely responses to inquiries.

The role involves maintaining transfer systems (ARTSYS, Colleague, TES), coordinating with content experts, and supporting events and outreach related to transfer services. A strong attention to detail and customer service are essential.