Transfer Center Manager - Lead Patient Flow & Quality

CHRISTUS Health; Alexandria (LA); On-site; USD 85,000 - 120,000; Full time

Job summary

CHRISTUS Health is seeking a Transfer Center Manager to lead operations for incoming hospital admissions across CHRISTUS facilities. You will develop strategic plans, supervise staff, and ensure rapid, accurate transfer placement while upholding quality standards.

The role requires strong leadership, clinical background and experience in coordinating across departments to support continuous improvement in transfer practices.

Qualifications

• Bachelor's of Nursing preferred.
• RN license current.
• Minimum 5 years in clinical practice.
• 2 years in emergency department/critical care preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Develops and implements strategic and tactical plans for the Transfer Center.
• Monitors performance standards for receiving physicians at CHRISTUS facilities.
• Staff management: recruits, trains, motivates, evaluates, retains staff.
• Provides educational leadership to Transfer Center staff.
• Collaborates with management to plan and deliver educational curricula.
• Initiates skills development programs and ensures quality standards.
• Performs Quality Assurance on records and promotes ongoing improvement.
• Performs miscellaneous duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Team collaboration

Adaptable in fast-paced environments

Education

Bachelor's of Nursing

RN License

Tools

Healthcare information systems

EMR/EHR systems

Job description

CHRISTUS Health is seeking a Transfer Center Manager to lead operations for incoming hospital admissions across CHRISTUS facilities. You will develop strategic plans, supervise staff, and ensure rapid, accurate transfer placement while upholding quality standards.

The role requires strong leadership, clinical background and experience in coordinating across departments to support continuous improvement in transfer practices.