Transfer Center Coordinator I - EMT

Confluence Health; Wenatchee (WA); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Medical/Dental/Vision

FSAs/HSA

Paid Time Off

Retirement Plans

Life Insurance

Long-Term Disability

Tuition Reimbursement

Employee Assistance

Adoption Assistance

Shift Differential

Job summary

Confluence Health is seeking a Transfer Center Coordinator in Washington to coordinate patient admissions, transfers from outlying facilities and specialty consults. You will manage communications and processes to ensure safe, timely transfers based on medical necessity and facility capability.

The role reports to the Nursing Manager and requires EMT licensure, CPR certification, and strong communication with clinicians and staff.

Qualifications

• High School Diploma or GED.
• Completion of Washington state approved EMT course.
• Minimum of 1 year working as a licensed EMT.
• Current EMT licensure through NREMT or active within the last 6 months prior to hire date.
• Basic Life Support (CPR) certification (within 90 days of hire).

Responsibilities

• Evaluates, coordinates and manages telephone calls from outlying facilities regarding patient admissions, transfers and specialty consults in an efficient and timely manner.
• Exhibits excellent communication and customer service skills with members of the health care team to facilitate patient care.
• Operates closely and collaboratively to maintain up to date knowledge on the facilities bed availability and capacity.
• Performs other duties as assigned.

Skills

EMT

CPR certified

Communication skills

Data collection

Education

Washington EMT course

Job description

Salary Range

$22.54 - $37.06

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

Summary

The Transfer Center Coordinator facilitates patient admissions, transfers from outlying facilities and assists with coordination of specialty consults. Responsible for managing communication, information and processes that facilitate the patient transfers, admissions and/or specialty consults from other facilities utilizing evidence-based criteria, guidelines and regulations. The Transfer Center Coordinator ensures appropriate level of care based on patient's medical necessity and facility ability. The Transfer Center Coordinator coordinates the communication between providers and facility staff to ensure safe, efficient, and timely transfers of patients from other facilities, and providers to CWH.

Position Reports To: Nursing Manager

Essential Functions

1. Evaluates, coordinates and manages telephone calls from outlying facilities regarding patient admissions, transfers and specialty consults in an efficient and timely manner.
2. Exhibits excellent communication and customer service skills with members of the health care team to facilitate patient care.
3. Operates closely and collaboratively to maintain up to date knowledge on the facilities bed availability and capacity.
4. Participates in facilitation and improving processes in patient flow and implementation of processes to expedite safe patient transfers.
5. Conducts recorded calls for quality assurance purposes; evaluates and marks calls for quality review.
6. Able to efficiently perform multiple tasks to facilitate coordinated transfers and admissions.
7. Facilitates the accurate unit assignment of patient based on needed level of care.
8. Performs community outreach and marketing to improve communication, processes and increase volume of transfers.
9. Communicates effectively with the Director of Transfer Center, Medical Liaison of Transfer Center, Administrator on Call, House Supervisor, and others of administration, and physician organization.
10. Collects and maintains various types of data to monitor quality, identifying factors that affect quality and outcomes. Assists department to utilize data to create process and quality improvements.
11. Demonstrates communication and interactions in accordance to Confluence Health Code of Conduct in all aspects of job performance.
12. Required to maintain active Basic Life Support (CPR) certification.
13. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• High School Diploma or GED.
• Completion of Washington state approved EMT course.
• Minimum of 1 year working as a licensed EMT.
• Current EMT licensure through NREMT or active within the last 6 months prior to hire date.
• Basic Life Support (CPR) certification (within 90 days of hire).

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position

• Walking - C
• Sitting/Standing - O
• Reaching: Shoulder Height - O
• Reaching: Above shoulder height - O
• Reaching: Below shoulder height - O
• Climbing - O
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - O
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - O
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - O
• Bending/Stooping/Crouching - F
• Twisting/Turning - O
• Repetitive Movement - F

Job Classification

• FLSA: Non-exempt
• Hourly/Salary: Hourly

Physical Exposures For This Position

• Unprotected Heights - No
• Heat - No
• Cold - No
• Mechanical Hazards - No
• Hazardous Substances - No
• Blood Borne Pathogens Exposure Potential - Yes
• Lighting - Yes
• Noise - No
• Ionizing/Non-Ionizing Radiation - No
• Infectious Diseases - Yes