Transfer Advisor/Processor

Athens State University; Athens (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Athens State University, located in Athens, Alabama, seeks a Transfer Advisor/Processor to manage applications, transcripts, and student documents for undergraduate, graduate and international programs. The role supports admissions decisions, data integrity, and enrollment guidance, while assisting with recruiting events as needed.

Ideal candidates will have a Bachelor's degree and strong communication skills, with advanced computer skills and CRM familiarity to ensure smooth matriculation and

Qualifications

• Bachelor's degree required.
• Excellent communication with others.
• Advanced knowledge of computer technology and software applications.
• Able to work independently with minimal supervision while being team-oriented.
• Excellent listening and communication skills.
• Excellent organizational skills.

Responsibilities

• Process applications, transcripts, and required student documents for undergraduate, graduate and international programs.
• Provide exceptional customer service and advising to prospective students.
• Assist with maintaining functionality of the application software.
• Ensure confidentiality and accurate data entry of all information processed.
• Run application reports as needed.
• Support daily operations of the Office of Admissions.

Skills

Communication

Computer skills

Teamwork

Listening skills

Organizational skills

Education

Bachelor's degree

Tools

CRM software

Office Suite

Job description

Transfer Advisor/Processor

Closing Date:

Job Duties: The Transfer Advisor/Processor is responsible for processing applications, transcripts, and other required student documents for undergraduate, graduate and international applications. In addition, this position will aid in making admissions decisions and maintaining student data. The Transfer Advisor/Processor will support the daily operations of the office, as well as provide exceptional customer service to prospective students and applicants during enrollment advising appointments. This position will also provide information about the University, its programs, and admissions criteria and assist with a smooth matriculation to Athens State University, occasionally serving as additional support for recruiting events as needed.

ESSENTIAL FUNCTIONS:

• Provide essential processing functions to Office of Admissions including application processing, mail and email management, transcript intake processing, documentation verification, imaging, and admissions decisions.
• Provide exceptional customer service and advising to prospective students on Athens State programs and application requirements.
• Assist with maintaining the overall functionality of the application software.
• Ensure the confidentiality and accurate data entry of all information processed.
• Comply with all policies of the University, Department and appropriate State and Federal regulations.
• Run application reports, as needed.
• Demonstrate flexibility and adaptability to changing work scope and tasks based on need.
• Maintain “open door” to internal and external customers.
• Identify opportunities for improvements to work practices and offer viable solutions for implementation.
• Utilize critical thinking, problem solving and experience with student issues to be proactive in addressing potential student concerns, identifying potential barriers within the student enrollment process and initiating steps resulting in resolution.
• Ability to deal professionally and effectively with individuals from diverse backgrounds.
• Complete other duties as assigned.

Required Qualifications:

• Bachelor's degree required
• Ability to communicate effectively with others.
• Advanced knowledge of computer technology and software applications to conduct job duties.
• Must have the maturity and adaptability to be team-oriented and yet able to work independently with minimal supervision
• Excellent listening and communication skills
• Excellent Organizational Skills

Required License, Certification, or Special Credentials:

• Valid Driver's License

Other Qualifications and Job Requirements: Preferred:

• Experience in higher education admission, financial aid, or advising office
• Experience with a Customer Relationship Management (CRM) software program

Working Conditions:

• Must be able to remain in a stationary position such as sitting and/or standing for up to 75% of the time
• Must be able to move objects up to 20 pounds in all directions
• Frequently communicates with current and prospective students for recruiting and enrollment needs
• Frequently uses hands/fingers to operate a computer and other office productivity machinery
• Occasionally operates a motor vehicle for recruiting and enrollment needs

Salary Schedule:

Salary Band: P65. Salary will be commensurate with experience and qualifications.

Special Instructions to Applicants:

Unofficial transcripts should be from the college or university which verifies qualifications for the position.

Note: Credential evaluations are needed for all transcripts obtained outside the U.S. before uploading and submitting an application. (Credential evaluators should provide course-by-course evaluations and transcribed in English.)

Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended.

About Athens State University:

Located in historic Athens, Alabama, Athens State University offers junior and senior‑level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Presently, over 3,100 students have selected Athens State because of its neighborly environment where 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 80% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was featured in the 2015 Best Value Online College Rankings by OnlineU.org for four online programs including computer science, accounting, education and human resources. The University offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 350 full and part‑time employees with approximately 90 full‑time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. Seventy‑five percent of the full‑time faculty members hold a terminal degree. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.

Athens, Alabama is located in north Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society's "Top 20 Events in the Southeast" including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention.

In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.

Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, 256-233-8175.