Transcon Agent

Expeditors International; Kansas City (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off (vacation/holiday/sick)

Health plan

Life insurance

Employee stock purchase plan

Training and development program

Growth opportunities

Employee referral bonus

Job summary

Expeditors is a global logistics company headquartered in Seattle, with a mission to deliver seamless supply chain solutions. We are seeking a detail‑oriented logistics professional in Kansas City to help ensure smooth freight flow, accurate data entry, and timely Track & Trace.

You will coordinate with customers and suppliers to meet service standards, assist with billing, and support KPI targets. The role welcomes 6 months to 1 year of related experience; HazMat certification is preferred;

Qualifications

• 1–year related experience or training in logistics.
• Understanding of ocean documentation processes is a plus.
• Proactive, strong organizational and communication skills.
• Hazardous Materials certification preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and trace Transcon files and reporting.
• Ensure accurate and timely client and vendor billing.
• Ensure delivery of freight and timely clearance when applicable.
• Interact with customers in arranging shipments to meet service standards.
• Maintain good relationships with suppliers.
• Meet compliance at all times and adhere to company policies.
• Coordinate network communications and timely email responses.
• Meet KPI standards per company policy.
• Keep internal DLSOPs updated with customer procedures.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Hazardous Materials certification

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times?
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Hazardous Materials certification (preferred)

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

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