Transactions Manager I

JPMorganChase; Louisville (KY); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in financial solutions seeks a Transactions Manager I for its Receivables Operations. This full-time role involves managing a team that processes document transactions, ensuring exceptional service while achieving productivity goals. Candidates must possess strong leadership skills and a proven record in management.

Qualifications

• Minimum 3 years' management/leadership experience.
• Core leadership attributes including planning and team building.
• Ability to handle multiple deadlines and activities.

Responsibilities

• Lead a team of full and part-time employees.
• Establish daily production goals and monitor team output.
• Manage shift operations and resolve production issues.

Skills

Planning

Motivation

Problem-solving

Analytical skills

Team building

Interpersonal skills

Job description

Join to apply for the Transactions Manager I role at JPMorgan Chase.

Get AI-powered advice on this job and more exclusive features.

Job Description

Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?

As a Transactions Manager in Receivables Operations, you will manage a team processing daily document transactions and extraction of checks and remittances. The division enables customers to accept traditional paper-based payments and invoices/forms from clients by capturing information with technology services and transferring it to output files for accounts receivable or back-end processing. Our focus is to deliver exceptional service and quality while leveraging our operations and technology infrastructure.

Job Responsibilities

• Lead a team of full and part-time front-line employees.
• Establish daily production goals based on productivity targets, budget, and resources. Monitor team output and manage personnel to meet throughput goals.
• Manage shift operations, including personnel management, process delays, breakdowns, and resolving issues affecting production and quality.
• Demonstrate sound leadership judgment; escalate personnel, facility, technology, or process concerns timely and appropriately.
• Ensure compliance with customer and bank guidelines, policies, procedures, and training requirements.
• Communicate effectively both verbally and in writing; tailor messages to the audience, simplifying complex information.
• Track team performance and implement action plans for performance improvement and high quality.

Required Qualifications, Skills, And Capabilities

• Minimum 3 years' management/leadership experience.
• Core leadership attributes: planning, motivation, problem-solving, analytical skills, team building, interpersonal skills.
• Understanding end-to-end process flow and downstream impacts.
• Ability to lead, connect with, and be accessible to staff and direct reports.
• Organizational skills to handle multiple deadlines and activities.
• Ability to multi-task and balance activities effectively.
• Results-oriented mindset with a focus on process, productivity, culture, and cost improvements.

Work Schedule

11:30 pm - 8:00 am, Sunday - Thursday.

Shift Differential

15%.

This role may require non-traditional hours or additional hours based on business needs. Schedule may change.

Security Clearance

A government security clearance may be required, including fingerprinting, credit check, employment history, tax filing history, references, and proof of U.S. legal permanent residence for 3 years.

About Us

JPMorgan Chase offers innovative financial solutions with a history spanning over 200 years. We provide a range of services including investment banking, consumer banking, and asset management. We offer competitive compensation, benefits, and are committed to diversity and inclusion.

About The Team

Our Commercial & Investment Bank provides banking, markets, securities services, and payments globally, serving clients in over 100 countries.

Additional Details

This position is full-time in the finance and sales sector. Referrals can increase your chances of interviewing. Notifications about similar jobs in Louisville, KY, are available.