Transaction-Savvy Sales Ops Support Specialist

1915 South | Ashley; Metcalf (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

A retail sales company is seeking a detail-oriented professional for a Sales Operations Support role. The successful candidate will collaborate with store teams to ensure accuracy in customer transactions and assist with various sales processes. Ideal for those with strong communication, analytical skills, and familiarity with transaction processes. This is an entry-level, full-time position based in Metcalf, Illinois.

Qualifications

• Strong communication and customer service skills with a positive, solutions-focused attitude.
• Analytical and problem-solving abilities with high attention to detail.
• Familiarity with accounting concepts and multi-step transaction processes.
• Reliability, punctuality, and consistent participation in the team call queue.

Responsibilities

• Partner with store teams to process sales changes accurately.
• Provide timely support and guidance to stores on transaction questions.
• Manage customer transaction adjustments through a secure portal.
• Coordinate with the Audit Team for accurate processing of financial adjustments.

Skills

Strong communication skills

Customer service skills

Analytical abilities

Attention to detail

Job description

A retail sales company is seeking a detail-oriented professional for a Sales Operations Support role. The successful candidate will collaborate with store teams to ensure accuracy in customer transactions and assist with various sales processes. Ideal for those with strong communication, analytical skills, and familiarity with transaction processes. This is an entry-level, full-time position based in Metcalf, Illinois.