Transaction Ops Analyst: Complex Processing & Risk Review

Bank of America; Pennington (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of America is seeking a Transaction Processing professional in Pennington, NJ. The role focuses on moderately complex processing, reconciliation, settlement, and support for internal partners and external clients within established guidelines.

You will handle branch-initiated requests, perform risk-based reviews, and resolve complex transactions while ensuring accuracy and compliance with regulatory procedures. The position emphasizes collaboration and career development.

Qualifications

• Minimum of 2 years of experience executing operational processes following established procedures, service levels, and control requirements
• Minimum of 1 year of experience using multiple systems and applications to complete operational tasks accurately and efficiently
• Experience reviewing operational transactions, financial activity, or client documentation for accuracy, completeness, and compliance with established requirements
• Experience managing high‑volume workflows and consistently meeting established service level expectations

Responsibilities

• Process branch‑initiated requests related to retail and retirement distribution and disbursement transactions for the WM Advisory client base
• Performs a risk‑based review of account documentation and/or activity to ensure transaction requests are in line with established guidelines, regulatory requirements and operational procedures
• Research and resolve moderately complex transaction requests by engaging support partners to ensure operational efficiency and quality client service
• Review and approve complex transaction requests involving legal and special distributions as it relates to Non‑Residential Aliens and US Clients living abroad, and GWIM legacy Internation clients
• Responds to client inquiries related to high priority, complex requests requiring immediate attention
• Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding of how the work impacts other operational units.

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Numerical Reasoning

Job description

Bank of America is seeking a Transaction Processing professional in Pennington, NJ. The role focuses on moderately complex processing, reconciliation, settlement, and support for internal partners and external clients within established guidelines.

You will handle branch-initiated requests, perform risk-based reviews, and resolve complex transactions while ensuring accuracy and compliance with regulatory procedures. The position emphasizes collaboration and career development.