Training Technology and System Operations Internship - Summer 2027

Duke Energy Corporation; Charlotte (NC); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Duke Energy Corporation is seeking a Training Technology and System Operations Intern for Summer 2027. The role focuses on building and maintaining digital training content, leveraging the LMS, and exploring AI-enabled learning tools. Locations include Charlotte, NC; Raleigh, NC; Lake Mary, FL; St.

Petersburg, FL; Cincinnati, OH. The internship runs for 10-13 weeks with hybrid work after onboarding, offering exposure to teamwork with training developers and SMEs, and meaningful project outcomes

Qualifications

• Enrolled and actively pursuing a bachelor’s degree from an accredited college or university.
• GPA of 2.75 required.
• Must not graduate prior to August 2027.

Responsibilities

• Build, upload, organize, and maintain training content within the LMS to support a consistent learner experience.
• Convert existing training materials into modern digital learning experiences that are engaging and accessible.
• Explore emerging learning technologies, including AI-enabled tools and digital adoption solutions.
• Collaborate with training developers and subject matter experts to translate complex processes into clear learning content.
• Create and edit multimedia learning assets, such as videos, graphics, and presentations.
• Support governance of digital learning content, including naming conventions and metadata.
• Use feedback and training data to identify improvements in content and learning experience.
• Contribute to technology and training projects supporting workforce readiness and modernization.

Skills

Cross-functional teamwork

Clear communication

Leadership potential

Adaptability

Education

Bachelor’s degree in Organizational Behavior or related field

Tools

Microsoft Office

Job description

About Us

Duke Energy, one of the largest electric powers holding company in the U.S., is a Fortune 150 company dedicated to driving the future of reliable, affordable and cleaner energy. Join us in our mission to build a smarter energy future and help drive our transition to net-zero carbon emissions from electricity generation by 2050.

Why Duke Energy?

Here Are The Top 3 Reasons Why Working At Duke Energy As a College Student Is The Number One Choice For You

• Career Development: Duke Energy provides extensive training programs, mentorship opportunities, and career development resources to help students grow professionally.
• Growth and Reputation: As one of the largest energy companies in the U.S., Duke Energy offers job growth and a reputable name in the industry, which can be advantageous for future career prospects.
• Work-Life Balance: The company supports a healthy work-life balance with flexible work schedules, remote work options, and employee wellness programs.

Training Technology and System Operations Intern

Technology is changing the way we serve our customers, and it is also creating new opportunities to transform how Duke Energy employees learn, grow, and succeed. We are seeking a Training Technology and System Operations Intern who is excited to help us build the future of learning at Duke Energy.

Duke Energy is seeking undergraduate students with a passion for the energy sector.

In this role, the intern will gain hands‑on experience developing digital training content, building and maintaining learning materials in our Learning Management System (LMS), and exploring technology that makes learning more engaging, accessible, and effective. This role is a temporary internship assignment during the Summer of 2027. This is a great opportunity for someone interested in the intersection of technology, learning, content development, and the employee experience. Internship opportunities will provide meaningful contributions in support of Duke’s clean energy transition strategy, actual project work leading to decision‑oriented results, and broad exposure to groups and initiatives within Duke Energy.

Program locations for 2027: Charlotte, NC; Raleigh, NC; Lake Mary, FL; St. Petersburg, FL; Cincinnati, OH

Responsibilities May Include

• Build, upload, organize, and maintain training content within the Learning Management System (LMS) to support a consistent learner experience.
• Convert existing training materials into modern digital learning experiences that are engaging, easy to navigate, and accessible to employees.
• Explore emerging learning technologies, including AI-enabled tools, simulations, digital adoption, and performance support solutions, and identify potential uses within training.
• Partner with training developers and subject matter experts to gather information and translate complex processes into clear, user‑friendly learning content.
• Create and edit multimedia learning assets, such as videos, graphics, presentations, knowledge resources, and digital job aids.
• Support the organization and governance of digital learning content, including naming conventions, version control, metadata, and content lifecycle management.
• Use learner feedback and available training data to identify opportunities to improve content and the overall learning experience.
• Participate in technology and training projects that support workforce readiness, employee development, and the continued modernization of learning at Duke Energy.
• Complete a meaningful summer project that demonstrates how technology can improve the development, delivery, management, or effectiveness of employee training.

Basic/Required Qualifications

• Enrolled and actively pursuing a bachelor’s degree from an accredited college or university in Organizational Behavior; Instructional Design; Artificial Intelligence; Communications; English; Strategic Learning Design; Marketing or a related degree.
• GPA of 2.75
• Must not graduate prior to August 2027.

Desired Qualifications

• Displayed interest in the energy industry.
• Interested in working in Duke Energy service territories.
• Experience working in cross-functional teams.
• Willingness to develop creative solutions for complex strategic issues.
• Demonstrate effective interpersonal and teamwork skills.
• Communicates clearly and concisely, both orally and in writing
• Experience in the energy sector.
• Demonstrated effective leadership skills through on-campus or community, extracurricular/volunteer activities, previous work experiences, etc.
• Experience with Microsoft Office products.
• Extensive scheduling and planning experience.
• Professional work experience related to your areas of interest.

Specific Requirements

• Ability to work full-time (Monday-Friday) for 10-13 weeks in the summer of 2027.
• Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a designated Duke Energy facility.
• A current transcript and resume must be submitted with your application.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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