Training Support Coordinator

Haworth; Holland (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Parental leave

Paid time off

Long term disability

Tuition reimbursement

401(k)

Relocation assistance

On-site gym

Job summary

Haworth in Holland, MI is seeking a Training Support Coordinator to manage training logistics, materials, and learner inquiries, spanning in-person, virtual, and digital learning.

You will ensure accurate records, support instructors and participants, and use LMS and conferencing tools to deliver engaging training while seeking process improvements.

Qualifications

• High School or equivalent.
• 1 year minimum experience in event management and coordination.
• Must be able to work in Holland, MI without relocation assistance.
• Unrestricted right to work in the US to be eligible for this position.
• Military Equivalency at www.mynextmove.org/vets/find/military

Responsibilities

• Coordinate training logistics for in-person and virtual training events.
• Provide responsive, high-touch support to training participants and vendors.
• Maintain accurate training records, including attendance and certifications.
• Utilize LMS and virtual platforms to manage training programs and progress.

Skills

Event coordination

Customer support

Administrative support

Education

High School or equivalent

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

life insurance, vision insurance, parental leave, paid time off, long term disability, tuition reimbursement, 401(k), relocation assistance

Join the Future of Workspace Innovation at Haworth

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture - we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here!

Job Overview

We are currently looking for a Training Support Coordinator to join our team in Holland, MI.

As a Training Support Coordinator, you will:

Provide comprehensive administrative and coordination support for training programs and events. Assist with scheduling sessions, preparing training materials, maintaining participant records, and tracking program progress. Serve as a key point of contact for learners, dealers, and Haworth sales team members, providing high-touch support related to digital learning, workshop enrollment, and training inquiries through email, virtual, and in-person interactions. Support the successful delivery of learning initiatives while ensuring a positive learner experience.

Essential Functions

• Coordinate training logistics for in-person and virtual training events, including scheduling, catering, and materials preparation.
• Provide responsive, high-touch support to training participants, instructors, and vendors by answering questions, assisting with training enrollment and digital learning tools, and communicating training details, schedules, and logistics through email, virtual, and in-person interactions.
• Provide support for training delivery, including setting up classrooms, assisting instructors, and troubleshooting technical issues.
• Maintain accurate and up-to-date training records, including attendance, evaluations, and certifications.
• Utilize training technology, such as learning management systems and virtual training platforms, to manage training programs and track participant progress.
• Assist with managing the digital learning system, ensuring content is up-to-date and accessible.
• Identify and suggest improvements to training processes and procedures.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• High School or equivalent
• 1 year minimum experience in event management and coordination.
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Military Equivalency at www.mynextmove.org/vets/find/military

Preferred Qualifications

• 2+ years of experience supporting event coordination, planning, or administration.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience supporting the development, coordination, or delivery of training programs and events.
• Working knowledge of virtual event and training platforms such as Microsoft Teams, Zoom, or Adobe Connect.
• Familiarity with Adobe Acrobat, Canva, Learning Management Systems (LMS), or similar training technologies.

Design your future with Haworth

Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7.