Training Supervisor

Exelon; Newark (DE); On-site; USD 96,800 - 133,100; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision insurance

Life and disability insurance

Generous PTO

Employee Assistance Program

Wellbeing programs

Referral bonus program

Job summary

Exelon is seeking a Training & Apprentices/Helpers supervisor to direct and optimize Electric Ops Training and OJT programs, ensuring safe, reliable, and efficient operations. You will lead Crew Leaders, Demos, and Apprentices, implement policies, and align with management expectations for effective business controls.

Ideal candidates have leadership, training program management, and strong organizational skills, with a readiness to work extended hours during storms or energy emergencies.

Qualifications

• 4-7 years of internal utility experience or equivalent external industry experience.
• Supervisory experience assessed during interview per internal threshold.

Responsibilities

• Plan, coordinate, and direct craft employees in training and OJT activities to ensure high customer service and reliability goals.
• Foster a high-performance culture and learning organization; coach, train, and evaluate employees.
• Facilitate open communication, gather feedback, and drive continuous improvement; coordinate with other Exelon departments.
• Manage Union/management relationships and engage local union stewards regarding the Collective Bargaining Agreement.
• Operate within departmental budgets; plan resources and measure training and OJT effectiveness.
• Manage large-scale training projects.

Skills

Leadership

Training delivery

Program management

Communication

Time management

Safety guidelines

Education

Bachelor's degree

Job description

Who We Are

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose‑driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies—Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

Directs and is responsible for optimizing the practices, policies, and procedures to ensure delivery of the Electric Ops Training and OJT programs in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Plans, directs, coordinates and supervises Crew Leaders, Demos and Apprentices/Helpers. Implements Company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management’s expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

• Plan, coordinate, and direct craft employees engaged in the execution and delivery of scheduled training and OJT activities, to assure the highest levels of customer services and maintenance to achieve Exelon's safety, reliability and performance goals.
• Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.
• Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.
• Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement.
• Work within departmental budgets. Plan resource coverage, execute and evaluate training and OJT effectiveness directed at achievement of business plans and business unit objectives.
• Manage large-scale training projects.

Job Scope

This position supports various Supervisor Field Ops Training roles within Distribution Operations; OH progression / refresher, OES promotional, FLS Academy. Ideal skill set includes: Leadership, facilitation, training program instruction and program management experience, field processes & safety guideline knowledge and strong organizational and time management skills.

Minimum Qualifications

• 4-7 years of internal utility experience or equivalent external industry experience.
• Prior supervisory experience will be evaluated following the interview:
  • Candidates with 2-3 years of recent internal supervisory experience will not require additional assessment.
  • Candidates without internal supervisory experience, including external applicants, all others will be required to complete the Supervisory Assessment if selected to move forward after the interview.
  • The Supervisory Assessment is administered only to candidates who advance beyond the interview stage and who do not meet the internal supervisory experience threshold.
  • Candidates meeting the 4-7 years of utility experience requirement (or equivalent) will be advanced for further review.

Preferred Qualifications

• Bachelor's degree
• Extensive knowledge of the collective bargaining agreement and related procedures, policies and processes

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $96,800.00/Yr. – $133,100.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.