Training Specialist (Underwriting)

Farm Bureau Financial Services; West Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Farm Bureau Financial Services is seeking a Training Specialist (Underwriting) in West Des Moines, IA. The role develops, coordinates, and delivers technical underwriting training across Commercial, Personal Lines and Agricultural Underwriting, with primary focus on Commercial Underwriting.

You will work with instructional designers, design modules, and mentor staff while ensuring compliance with underwriting best practices and relevant laws.

Qualifications

• College degree or equivalent plus at least seven years of relevant experience.
• Three years of claims or underwriting training experience preferred.
• Advanced degree or Industry Designations preferred.
• Must have excellent presentation and strong time management skills.
• Must have strong knowledge of ISO contract and/or FBMC contract.

Responsibilities

• Coordinate and deliver PC underwriting curriculum development and training functions.
• Lead newly hired staff through the training curriculum with regular meetings and progress updates.
• Identify updates to course curriculum and online training modules and revise with Instructional Designers.
• Design and develop training programs including curriculum and online courses.
• Review training feedback, assessments and participation, implementing changes.
• Collaborate with cross-functional teams to ensure compliance with underwriting practices and laws.
• Explore trends and innovations in training; help implement learning solutions.
• Mentor team members and foster collaboration within the team.
• Analyze training success through QA results.

Skills

Presentation skills

Time management

Training experience

Education

College degree

Advanced degree or Industry designations

Job description

Training Specialist (Underwriting)

**This position will be filled at the appropriate level based on experience of the candidate**

Who We Are:

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do

As a Training Specialist, you will coordinate, develop, and deliver technical training that supports underwriting employees across Commercial, Personal Lines, and Agricultural Underwriting. This position will primarily focus on Commercial Underwriting training while also partnering with and supporting other underwriting trainers as business and learner needs arise. Other duties include:

• Coordinate and conduct all phases of PC underwriting curriculum development and training functions.
• Lead newly hired staff through the training curriculum through regularly scheduled meetings and by answering questions. Regularly communicate progress with Business Unit leaders.
• Identify needed updates to course curriculum and online training modules and revise, as required, by partnering with Instructional Designers.
• Design and develop training programs as assigned, including curriculum, online courses, resource materials, etc., as identified by the annual training portfolio.
• Review and evaluate training feedback, assessments, and participation. Implement changes based on the results.
• Participate in cross-functional workgroups to identify specific areas where training is needed and develop training programs to help ensure compliance with Underwriting Best Practices, as well as various federal and state laws and regulations.
• Explore and evaluate emerging trends, technologies, and methodologies in the training and development field. Collaborate with team members to share insights and drive the implementation of innovative learning solutions.
• Provide training and assist with the development and mentoring of team members. Foster collaborative culture between team members.
• Regularly analyze the success of training by reviewing and analyzing Quality Assurance results.

What It Takes to Join Our Team:

• College degree or equivalent plus at least seven years of relevant experience required. Three years of claims or underwriting training experience preferred.
• Advanced degree or Industry Designations preferred.
• Must have excellent presentation and strong time management skills.
• Must have strong knowledge of ISO contract and/or FBMC contract and be committed to continuing education.
• A valid driver’s license and satisfactory Motor Vehicle Records are required (Some travel including overnight stays may be required).
• Ability to work in-person at our West Des Moines, Iowa office.

What We Offer You:

When you’re on our team, you get more than a great paycheck. You’ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.Farm Bureau....where the grass really IS greener!

Work Authorization/Sponsorship

Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.