Training Specialist Senior

Gamma Phi Omega International; Ann Arbor (MI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

University of Michigan in Ann Arbor, MI seeks a Training Specialist to administer, organize, and evaluate Professional/Hospital Billing training programs. You will develop Revenue Cycle eLearning modules and training videos, maintaining training records and assessing effectiveness.

Senior level expands to leading in-house training initiatives and acting as training lead on projects, with a bachelor’s degree and 5–8 years of experience required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5-8 years of professional and training experience.
• eLearning development experience with Articulate Storyline/Rise.
• Experience with learning tools such as Articulate and Captivate and LMS.
• Experience with human/learner centered design methodologies.
• Professional and/or Hospital Billing experience is a plus.

Responsibilities

• Design, develop, and maintain in-house training initiatives for Revenue Cycle.
• Develop and maintain eLearning modules and training videos.
• Administer, organize, and evaluate training programs and track learner progress.

Skills

Bachelor's degree

5-8 years experience

eLearning development

Articulate Storyline

Articulate Rise

Captivate

LMS

Instructional design

Hospital Billing experience

Education

Bachelor's degree

Tools

Articulate Storyline

Articulate Rise

Captivate

LMS

Job description

# Training Specialist SeniorUniversity of MichiganAnn Arbor, MIFull-TimeNov 12, 2026Human Resources## Job Description## How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.## Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.## Job SummaryAs a Training Specialist within the UMH Revenue Cycle's Learning and Performance Improvement (LPI) department, you will be tasked with the administration, organization, execution, and evaluation of training and educational programs specific to your designated application and subject matter, i.e. Professional/Hospital Billing. These programs are aimed at facilitating employee training and professional development. This role will be responsible for the development and maintenance of Revenue Cycle related and owned eLearning modules and training videos. You will be responsible for maintaining comprehensive records of training activities, tracking employee progress, and assessing the effectiveness of training programs.Senior levels of this position will additionally be tasked with the design, development, and ongoing maintenance of in-house training initiatives as well as serving as the training lead on various projects.## Responsibilities\\***Requirements for Senior Level:** Bachelor?s degree or equivalent combination of education and experience 5-8 years of professional and training experience eLearning development experience, experience using articulate storyline/rise Experience with learning tools such as Articulate and Captivate and Learning Management Systems. Experience with human/learner centered design methodologies. Professional and/or Hospital Billing experience is a plus**Requirements for Intermediate Level:** Bachelor?s degree or equivalent combination of education and experience 2-5 years of professional and training experience eLearning development experience, experience using articulate storyline/rise## Required Qualifications\\***Requirements for Senior Level*** Bachelor?s degree or equivalent combination of education and experience* 5-8 years of professional and training experience* eLearning development experience, experience using articulate storyline/rise* Experience with learning tools such as Articulate and Captivate and Learning Management Systems.* Experience with human/learner centered design methodologies.* Professional and/or Hospital Billing experience is a plus**Requirements for Intermediate Level:*** Bachelor?s degree or equivalent combination of education and experience* 2-5 years of professional and training experience* eLearning development experience, experience using articulate storyline/rise## Desired Qualifications\\** A bachelor's degree in a relevant field such as Training, Information Technology or Human Performance Improvement.* Minimum 8 years of professional experience in a training/education related role.* Solid understanding and the ability to apply instructional design theories, methodologies, and best practices, including interactive online teaching methods.* Significant relevant experience in design and development of training (preferably adult learners focused on IT or software training)* Professional/Hospital Billing knowledge/work experience* Epic Knowledge or experience.* Epic Billing/Revenue Cycle Certification* Professional or Hospital Billing Certified/Credentialed* Prior MiChart/Revenue Cycle experience* A strong team player with the ability to engage with all levels of the organization.* Adaptable to technology and technology changes.* Experience in leading training projects.* Highly organized and able to manage multiple tasks and projects simultaneously.* Excellent verbal and written communication skills, including comfort with delivering presentations and training.* Experience in a healthcare related field.## Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.Work location for this position is remote online. This position may require some in-person training which will require the ability to be on-site if needed for classroom session(s).## Underfill StatementThis position may be underfilled at a lower classification depending on the qualifications of the selected candidate.## Background ScreeningMichigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.## Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.## U-M EEO StatementThe University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.### About University of MichiganWhy Work at Michigan?Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.Workplace CultureThe University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.Our Values* Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.* Integrity - We act with honesty and take responsibility for our actions.* Respect - We act in a way that acknowledges the humanity and contributions of each individual.* Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.* Equity - We create conditions that provide everyone an opportunity to thrive.* Diversity - We welcome, acknowledge and appreciate our similarities and differences.* Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.More about Working at U-M* Our commitment to campus culture* Our commitment to faculty and staff well-being* Our commitment to employee engagement