Training Specialist - Retail

TruStone Financial Credit Union; Burnsville (MN); Presencial; USD 54 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off (PTO)

Holidays

401(k) with employer match

Disability insurance

Life insurance

Tuition reimbursement

Career development programs

Employee discounts

Resumo da oferta

TruStone Financial Credit Union seeks a Training Specialist to design, deliver, and continuously improve employee training across our Burnsville office. You will develop foundational and role-based programs, using multiple delivery methods, and ensure content aligns with current policies and systems.

You will assess learner progress and communicate outcomes to stakeholders. The role supports organizational initiatives, including training for new systems and processes, with opportunities to

Qualificações

• Bachelor’s degree in Organizational Development, Human Resources, Finance or similar, or two years financial services leadership experience.
• Financial literacy knowledge; lending experience preferred.
• Strong computer skills with Microsoft Office proficiency.
• Experience with Zoom and Microsoft Teams preferred.
• Professional appearance and discretion.
• Excellent presentation and coaching skills.
• Ability to manage multiple projects and tight deadlines.
• Excellent verbal and written communication and problem-solving abilities.

Responsabilidades

• Design, deliver, and continuously improve employee training programs.
• Develop and facilitate foundational and role-based training using multiple delivery methods.
• Evaluate learner progress and report outcomes to stakeholders.
• Support training needs related to new systems, products, and process changes.
• Participate in testing and implementation efforts for changes.
• Ensure content accuracy and alignment with policies and organizational priorities.

Conhecimentos

Communication

Presentation skills

Coaching

Project management

Organizational skills

Problem solving

Teamwork

Adaptability

Time management

Formação académica

Bachelor’s degree or equivalent

Ferramentas

Zoom

Microsoft Teams

Microsoft Office

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Training Specialist - Retail

Training - Staff Development Full Time Burnsville, MN, US

Salary Range: $54,000.00 To $68,000.00 Annually

WHAT YOU'LL DO:
This position supports organizational effectiveness through the design, delivery, and continuous improvement of employee training programs. The Training Specialist is responsible for developing and facilitating foundational and role-based training using multiple delivery methods, ensuring content accuracy and alignment with current policies, procedures, systems, and organizational priorities.

This role evaluates learner progress through defined assessments, communicates training outcomes and readiness to stakeholders, and provides post-training support as needed. The Training Specialist also contributes to organizational initiatives by supporting training needs related to new systems, products, and process changes, including participation in testing and implementation efforts.

WHAT YOU'LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 8:30am – 5:00pm at our Burnsville Administrative Office location; exempt.

In addition:

• Bachelor’s Degree, preferably in Organizational Development, Human Resources, Finance or similar. Education may be substituted for two years broad-based financial services experience including leadership aptitude.
• Demonstrated knowledge of financial literacy; lending knowledge and experience preferred.
• Strong computer skills, with a proficiency in Microsoft Office Suite.
• Previous experience with applications such as Zoom and Microsoft Teams, preferred.
• A professional and friendly appearance and demeanor.
• Ability to exercise confidentially and discretionary judgment.
• Excellent presentation and coaching skills.
• Ability to negotiate, facilitate and plan multiple projects under tight deadlines.
• Excellent verbal and written communication skills and the ability to problem solve.
• Ability to be well-organized, efficient, detail orientated and able to work independently and as a member of a team.
• Ability to maintain a high level of professionalism while working under pressure.
• Ability to manage change effectively.Maintains awareness of enterprise compliance requirements, including Bank Secrecy Act (BSA/AML) obligations, and follows internal policies and escalation protocols as applicable.
• Ability to pass a pre-employment drug test and various background checks.
• Regular and reliable attendance at the workplace.

WHO WE ARE:
TruStone Financial is a member-owned credit union offering comprehensive, straightforward, and competitive financial solutions designed to support our members’ financial health. Established in 1939 by a group of teachers, TruStone Financial has grown into Minnesota’s second-largest credit union. With over 550 dedicated employees, we serve more than 200,000 members across 24 branches in Minnesota and Wisconsin. Our vision is to deliver exceptional financial experiences, and to achieve this, we need exceptional people! Join our expanding team and help us fulfill our mission to engage, educate, and inspire members toward lifelong financial well-being.

WHAT WE OFFER:
The salary range for this position is $54,000 to $68,000 per year. In addition, we offer:

• Competitive pay and incentive programs for all positions.
• Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
• 401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
• Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
• Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
• Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
• Special employee discounts when you join TruStone Financial as a credit union member.
• Employee activities, events, discounts, and many other great benefits and perks!

TruStone Financial Credit Union is an Affimative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.