Training Specialist - LTD

Aflac; United States; Remote; USD 60,000 - 72,000; Full time

Job summary

A leading company in voluntary insurance is seeking a Training Specialist to conduct training programs remotely. The ideal candidate will have strong communication skills, a background in training, and a commitment to integrity. You will plan and conduct training, create materials, and support HR strategies while working independently. Join Aflac to empower others and grow your career in a supportive environment.

Qualifications

• 3+ years of related experience required.
• Strong knowledge of regulatory compliance and claims best practices.

Responsibilities

• Planning and conducting training courses.
• Creating and updating training materials.
• Providing feedback and analyzing data.

Skills

Integrity

Communication

Self-Development

Customer Service

Problem Solving

Education

High School Diploma or equivalent

Bachelor's Degree in a related field

Tools

Microsoft Office Suite

SalesForce

ClaimVantage

Job description

Join to apply for the Training Specialist - LTD role at Aflac.

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This range is provided by Aflac. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $72,000.00/yr

Direct message the job poster from Aflac

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Strong knowledge of regulatory compliance
• Excellent interpersonal skills with all levels within the organization
• Excellent verbal and communication skills
• Proficient in Microsoft Office Suite
• Ability to multi-task and prioritize in a fast-paced environment while meeting critical deadlines
• Ability to learn new product lines quickly
• Previous experience as a trainer or related role
• Strong knowledge of our Call Center, LTD policies & procedures
• Strong analytical mind with problem solving skills
• Ability to encourage, motivate, and mentor trainees
• Ability to effectively provide feedback to other professionals in a positive manner
• Self-motivated, self-led, and able to work independently with limited supervision
• Solid understanding of claims best practices
• Exceptional attention to detail
• Strong knowledge of SalesForce & ClaimVantage
• Desire to assume greater responsibilities
• Track record of excellent performance

Education & Experience Required

• High School Diploma or equivalent
• 3+ years of related experience

Or an equivalent combination of education and experience

Education & Experience Preferred

• Bachelor's Degree in a related field
• Instructional Design Experience
• LTD knowledge preferred
• Classroom style training experience preferred

Responsibilities include planning and conducting training courses, coordinating training programs, creating and updating materials, providing feedback, analyzing data, and supporting HR strategies.