Training Specialist I

Vibe Credit Union; Waterford Charter Township (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Vibe Credit Union seeks a Training Specialist I to design, deliver, and enhance learning experiences that empower team members to succeed. You will support onboarding and learning programs aligned with Vibe's mission and values.

You will partner with subject matter experts to create accurate materials, applying adult learning principles and exploring microlearning and virtual delivery to drive engagement. As part of the Training & Development team, you will manage logistics, track participation,

Qualifications

• Two years of experience delivering instructor-led training or onboarding required.
• Experience creating training materials, procedures, or learning resources preferred.
• Must have a high school diploma or equivalent.
• Bachelor's degree in related field preferred; financial institution experience is a plus.

Responsibilities

• Design and develop training content, activities, and assessments.
• Deliver classroom, virtual, and one-on-one instruction.
• Lead New Employee Onboarding (NEO) and support ongoing development.
• Coordinate training logistics and maintain the annual Training Calendar.
• Administer the LMS, track participation, and report results.
• Collaborate with HR and department leaders to improve learning outcomes.

Skills

Adult learning

Instructional design

Facilitation

Public speaking

Communication

MS Office

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

SharePoint

LMS

Teams

Job description

Our Purpose

At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Your Role: Training Specialist I

As a Training Specialist I, you will play a key role in developing, delivering, and enhancing learning experiences that empower team members to succeed. You will support the growth and engagement of employees by creating impactful training programs, facilitating onboarding, and delivering learning solutions that align with Vibe's mission, values, and strategic goals.

This role requires someone who is passionate about learning, energized by helping others grow, and adaptable to the evolving needs of the organization. Through collaboration, creativity, and a commitment to continuous improvement, you will help foster a culture of learning that supports both employee success and exceptional member experiences.

What You'll Do:

Training Design & Development

• Identify skill gaps using data, performance insights, and stakeholder feedback, recommending training solutions that drive measurable results.
• Apply adult learning principles and instructional design methodologies to develop engaging and effective training content.
• Create and maintain learning resources including presentations, participant guides, job aids, visual materials, quizzes, and eLearning content.
• Partner with subject matter experts to ensure training materials are accurate, relevant, and aligned with organizational goals, policies, and procedures.
• Explore and implement modern learning approaches including microlearning, gamification, social learning, and virtual learning strategies.

Facilitation & Delivery

• Deliver engaging classroom, virtual, and one-on-one training sessions for new and existing team members.
• Demonstrate flexibility in instructional delivery by facilitating workshops, webinars, eLearning programs, technical training, and professional development sessions.
• Adapt facilitation style to meet the unique learning needs of participants.
• Incorporate interactive learning opportunities that encourage participation and knowledge retention.
• Deliver training with professionalism, enthusiasm, and confidence while embodying Vibe's culture and core values.

New Employee Onboarding & Employee Development

• Lead all aspects of Vibe's New Employee Onboarding (NEO) program.
• Facilitate onboarding sessions that help new team members feel welcomed, supported, and connected to Vibe's mission and culture.
• Serve as a mentor and resource to new employees during their transition into the organization.
• Support ongoing employee development programs that strengthen performance, engagement, and career growth.

Learning Administration & Program Coordination

• Coordinate training logistics including scheduling, communications, materials preparation, supplies, and event execution.
• Collaborate with the Training & Development team, HR, and departmental leaders to develop and maintain the annual Training Calendar.
• Maintain and update learning materials, resources, and the Training & Development SharePoint site.
• Track, monitor, and report training participation and completion through applicable systems and platforms.
• Administer the Learning Management System (LMS), including user profiles, course assignments, reporting, and record maintenance.
• Monitor training effectiveness through surveys, assessments, observations, and feedback.
• Recommend and implement enhancements that improve learning outcomes and participant experiences.
• Assist with Vibe Check sessions, new product launches, software implementations, and operational changes by developing and delivering training as needed.
• Stay informed on industry trends, emerging learning technologies, and professional development opportunities to continuously improve training experiences.

What We're Looking For:

Education & Experience

• Minimum of two years of experience delivering instructor-led training, facilitating learning programs, or conducting on-the-job training required.
• Experience developing training materials, support documentation, procedures, or learning resources preferred.
• High school diploma or equivalent required.
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field preferred.
• Two years of experience working within a financial institution preferred.

Skills & Abilities

• Strong organizational, time-management, and problem-solving abilities.
• Understanding of adult learning principles and instructional design concepts.
• Excellent facilitation, public speaking, and presentation skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, Outlook, Teams, PowerPoint, and Word.
• Ability to build rapport, foster collaboration, and create an engaging learning environment.
• Ability to work independently while also thriving in a collaborative team environment.
• Adaptability and flexibility in a fast-changing environment.
• Ability to tailor training methods and delivery techniques to meet the needs of diverse learners.

Why You'll Love It Here:

• You'll directly impact the growth, development, and success of team members across the organization.
• You'll help bring Vibe's culture, mission, and values to life through meaningful learning experiences.
• You'll have opportunities to innovate, create, and implement engaging training programs that make a lasting impact.
• You'll collaborate with leaders and teams across the Credit Union to drive organizational success.
• You'll work in an environment that values continuous learning, growth, and employee engagement.
• You'll be part of a mission-driven organization committed to Elevating Community and Creating Opportunity for both team members and the members we serve.

Physical Requirements

The physical demands described represent those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing this role, the employee may be required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.