Training Specialist - Eastern Pennsylvania

Eminence Organic Skin Care; Philadelphia (Philadelphia County); Remote; USD 60,000 - 115,000; Full time

Job summary

A leading skincare company is seeking a Training Specialist in the Philadelphia area. This full-time remote position involves providing training and support to Spa Partner accounts while working closely with the Outside Sales team. A current Esthetician Licence and significant experience in the industry are essential for this role, which offers competitive commission-based compensation.

Qualifications

• Esthetician Licence with 2-3 years of practice.
• Experience in Spa settings with Eminence products preferred.
• Strong communication and organization skills.

Responsibilities

• Provide training and sales support to Spa Partner accounts.
• Conduct business meetings and training sessions at Spa locations.
• Assist partners with inventory and orders.

Skills

Customer Service

Sales

Communication

Organization

Training Facilitation

Education

Esthetician Licence

Tools

PowerPoint

MS Word

Excel

Outlook

Job description

1 week ago Be among the first 25 applicants

Training Specialist – Eastern Pennsylvania (Philadelphia and surrounding cities)

Full-Time Remote/Telecommute position

Contracted & commission-based role

Esthetics License Required

Role Summary

The Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and responsibilities listed below will take an average of 5 days per week. The number of hours worked per week will depend on the number of accounts that need to be trained in any given week. The candidate should have some level of flexibility to accommodate these 5 days per week.

As the Training Specialist, your focus is to provide training and sales support to existing Spa Partner accounts. You will work closely with the OSR and the Eminence Central Office in Vancouver, Canada to provide extraordinary training and service to Spa Partners. As part of the Outside Sales team, you will also receive and process Spa Partner orders while fielding inquiries regarding orders and trainings. You will use expert knowledge of products, skin care, massage therapy, seasonal promotions, training techniques and extraordinary Spa Partner service to provide exciting training to each Spa Partner on a regular basis.

Responsibilities

Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)

Conduct regular business meetings with the decision-maker(s) at each Spa

regularly prospect new Spa Partner accounts within the assigned geographical area

Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account

Drive 'uptake' of seasonal Eminence promotions and other Eminence promotions as directed by the OSR

Partner with Spa Partnersand the OSR to address challenges and opportunities in each business (including, for examples: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist

Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold

Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR

Maximize the information retention of Spa Partners through tailored, inspirational, question-based training

• Product Instruction Manuals are provided by Eminence
• Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc
• Assist Spa Partners with placing orders and managing their inventory
• Support Spa Partners with the coordination of special events as directed by the OSR
• Record a detailed recap of all on-site training to be sent to the OSR within 48 hours
• Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence
• Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education
  
  

Qualifications

• Has a current Esthetician Licence and has been currently practicing for a minimum of 2-3 years
• Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred
• Ability to travel overnight within the territory & ability to travel outside of territory as necessary - required
• Valid driver's license and vehicle for assigned territory - required
• Customer Service experience – minimum 2 years
• Sales Experience – minimum 1 year
• Training facilitation and/or presentation experience - preferred
• Excellent communication skills
• Excellent organizational skills - punctuality and reliability are essential
• Customer service skills
• Computer skills (especially PowerPoint, MS Word, Excel and Outlook)
• Training facilitation and/or presentation experience - preferred
  
  

The Application

Please submit a resume with a cover letter.

Applications are currently being reviewed. Immediate submissions are still welcomed.

Our Company

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Lineandtheir favorite company for Product Education. As a Certified B Corporation, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers, and the community.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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