Training Specialist (60368)

AAA Northeast; Providence (RI); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement plan

Paid time off

AAA membership

Tuition reimbursement

Job summary

AAA Northeast is seeking a Training Specialist to design, develop, and deliver learning experiences that support employee growth and organizational objectives. You will partner with business stakeholders to identify needs, create engaging solutions, and drive high-quality programs across the enterprise.

Responsibilities include leading New Hire Orientation, leadership development, and ongoing training initiatives, using adult-learning principles to meet deadlines and quality standards.

Qualifications

• Bachelor's degree in Training & Development, Education, Human Resources, Organizational Development, Business, or related field preferred.
• Minimum of 4 years of direct corporate training experience.
• Demonstrated experience in instructional design and curriculum development.
• Strong facilitation and presentation skills, both virtual and in-person.
• Demonstrated management experience in leading a team.
• Experience consulting with business partners to identify and address training needs.
• Knowledge of adult learning principles and training best practices, such as Kirkpatrick’s model of evaluation.
• Excellent communication, project management, and relationship-building skills.
• Proficiency with Microsoft Office and learning technologies.

Responsibilities

• Design, develop, and continuously enhance New Hire Orientation programs and supporting learning materials.
• Facilitate engaging and effective New Hire Orientation sessions for employees across the organization.
• Design, develop, and maintain leadership development curriculum, with a primary focus on People Leader Programs.
• Facilitate leadership training sessions for new and existing People Leaders.
• Consult with business lines and department leaders to assess learning needs and recommend training solutions.
• Conduct training needs analyses and translate business requirements into effective learning strategies.
• Create instructor-led, virtual, and blended learning solutions using adult learning principles.
• Develop participant guides, facilitator guides, job aids, presentations, and other learning resources.
• Evaluate training effectiveness and recommend improvements based on participant feedback and business outcomes.
• Build strong partnerships with business stakeholders to support organizational learning and development initiatives.
• Manage multiple learning projects simultaneously while meeting deadlines and quality standards.

Skills

Instructional design

Curriculum development

Facilitation

Presentation

Project management

Communication

Relationship building

Education

Bachelor's degree in Training & Development, Education, HR, Organizational Development, Business, or related field

Tools

Microsoft Office

Learning technologies

Job description

This Training Specialist position is responsible for designing, developing, and delivering impactful learning experiences that support employee development and organizational objectives. This role partners closely with business stakeholders to identify training needs, create engaging learning solutions, and facilitate high-quality training programs across the organization.

What You Will Do

• Design, develop, and continuously enhance New Hire Orientation programs and supporting learning materials.
• Facilitate engaging and effective New Hire Orientation sessions for employees across the organization.
• Design, develop, and maintain leadership development curriculum, with a primary focus on People Leader Programs.
• Facilitate leadership training sessions for new and existing People Leaders.
• Consult with business lines and department leaders to assess learning needs and recommend training solutions.
• Conduct training needs analyses and translate business requirements into effective learning strategies.
• Create instructor‑led, virtual, and blended learning solutions using adult learning principles.
• Develop participant guides, facilitator guides, job aids, presentations, and other learning resources.
• Evaluate training effectiveness and recommend improvements based on participant feedback and business outcomes.
• Build strong partnerships with business stakeholders to support organizational learning and development initiatives.
• Manage multiple learning projects simultaneously while meeting deadlines and quality standards.

What You Will Need

• Bachelor's degree in Training & Development, Education, Human Resources, Organizational Development, Business, or related field preferred.
• Minimum of 4 years of direct corporate training experience.
• Demonstrated experience in instructional design and curriculum development.
• Strong facilitation and presentation skills, both virtual and in-person.
• Demonstrated management experience in leading a team.
• Experience consulting with business partners to identify and address training needs.
• Knowledge of adult learning principles and training best practices, such as Kirkpatrick’s model of evaluation.
• Excellent communication, project management, and relationship-building skills.
• Proficiency with Microsoft Office and learning technologies.

Preferred Requirements

• Experience developing leadership or people leader training programs.
• Experience facilitating both in-person and virtual training sessions.
• Industry certifications such as ATD, FranklinCovey, DiSC, or similar learning and development credentials.

Work Arrangement

• Hybrid position with a combination of remote and in-office work (schedule to be determined).

Why AAA Northeast

Career Growth: With ongoing world-class training and proven career paths, you'll have the opportunity to develop expertise and advance your career within AAA Northeast.

Trusted Legacy: With over 120 years of service excellence, we have a long track record of protecting our members as well as our employees and their families.

Future-Focused: With new business offerings and increasing digital presence, we are focused on innovating for the future to sustain our success.

What We Offer

• Award-Winning: We’ve been named as a Top Employer for the last 7 years
• Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
• Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
• Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
• Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
• Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.

At AAA Northeast, how we work together matters. We are a highly collaborative organization that values connection, transparency, and trust. Our “cameras on” approach during virtual meetings reflects our expectation that team members are present, engaged and actively participating, helping to build strong working relationships and a sense of shared accountability, no matter where we’re located.

We are also proud of our diverse culture, shaped by the talents, experiences, and perspectives of our employees. AAA Northeast is an equal opportunity employer and is committed to fair and equitable practices in recruiting, hiring, and advancement. We do not discriminate based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.