Training Specialist

ATHENA Consulting; Vancouver (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Life Insurance

Job summary

ATHENA Consulting seeks a Training Specialist to design and deliver workshops and job readiness training in Vancouver, WA, with travel to Kelso, WA twice weekly. The role emphasizes creating training materials, facilitating sessions, and tracking outcomes.

The ideal candidate has a Bachelor’s degree and at least two years of related experience, with strong communication, organization, and curriculum development skills for diverse audiences.

Qualifications

• Bachelor’s degree and 2+ years of training experience required.
• Experience in curriculum development, instructional design, or training program implementation.
• Willingness to travel between Vancouver, WA and Kelso, WA as needed.

Responsibilities

• Design and implement training programs based on customer and staff needs.
• Develop and prepare training materials and instructional resources.
• Facilitate in-person and virtual workshops for job seekers at WorkSource Centers.
• Track program performance metrics and maintain accurate records.
• Coordinate workshop logistics with center staff and ensure high-quality sessions.

Skills

Verbal & written communication

Presentation skills

Curriculum development

Training delivery

Facilitation

Organizational skills

Diversity adaptability

Education

Bachelor's degree

Two+ years experience

Tools

LMS

Job description

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting for a Training Specialist position. This full-time position is based in Vancouver, WA, with travel to Kelso, WA twice per week. The schedule is Monday through Friday, 8:00 AM–5:00 PM.

The Training Facilitator designs and delivers workshops and job readiness training to help job seekers develop the skills needed to obtain and maintain employment. The position develops training materials, facilitates in-person and virtual workshops, tracks program performance, maintains accurate records, and coordinates with WorkSource Center staff. The role requires strong communication, presentation, organization, and curriculum development skills, along with the ability to engage diverse audiences and adapt to changing program needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design and implement training and development programs based on customer and staff needs.
• Identify and recommend external training curricula and resources when appropriate.
• Develop and prepare training materials, instructional resources, teaching aids, and other learning tools.
• Evaluate training materials, educational videos, textbooks, and interactive learning management systems to ensure their effectiveness.
• Develop and maintain a training reference library and communicate available resources to relevant staff.
• Facilitate job readiness workshops and training sessions for job seekers in both in-person and virtual formats.
• Deliver workshops at WorkSource Centers in Vancouver and Kelso, Washington.
• Adapt training methods and presentation styles to accommodate different learning styles, needs, and backgrounds.
• Ensure training materials and supplies are available, organized, and of high quality before each session.
• Collaborate with center staff to plan, promote, schedule, and coordinate workshop logistics.
• Follow established procedures for workshop sign‑in, distribution and collection of evaluations, and participant follow‑up.
• Track workshop attendance, customer feedback, performance metrics, and other required program data.
• Complete all required data entry and documentation following workshops.
• Monitor customer satisfaction survey results and maintain a customer satisfaction rating of 95% or higher.
• Assess training effectiveness and identify opportunities to improve workshop delivery and program outcomes.
• Communicate relevant updates and coordinate with staff and stakeholders to support successful training delivery.
• Adapt to schedule changes and staffing availability while maintaining effective service delivery.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Excellent interpersonal skills and active listening abilities.
• Ability to communicate effectively and sensitively with individuals from diverse cultural and professional backgrounds.
• Strong presentation, facilitation, and group engagement skills.
• Ability to develop, organize, and deliver effective training materials and instructional resources.
• Strong organizational and workload management skills, with attention to detail and accuracy.
• Ability to manage multiple assignments, prioritize tasks, and meet deadlines.
• Ability to adapt training methods to different learning styles and participant needs.
• Strong critical‑thinking and problem‑solving skills.
• Ability to collaborate effectively with center staff, partners, and other stakeholders.
• Ability to adapt to changing schedules, staffing availability, and program requirements.
• Commitment to providing high‑quality customer service and improving the customer experience.

Education and Experience:

• Bachelor’s degree, two or more years of related work experience, or an equivalent combination of education and experience required.
• Experience in training delivery, curriculum development, instructional design, or implementation of training programs required.
• Experience planning, organizing, and managing workloads to produce timely and accurate work products required.
• Bilingual is a plus.

Preferred Qualifications:

• Experience with federal, state, and local regulations related to employment and training programs.
• General knowledge of WorkSource one-stop centers and partner programs and services.
• Experience working in a fast-paced, team-oriented environment.

Physical Requirements:

• Ability to sit, stand, walk, and move throughout the workplace as needed.
• Ability to use computers and standard office equipment for extended periods.
• Ability to prepare and organize training materials and supplies.
• Ability to facilitate in-person workshops and virtual training sessions.
• Ability to travel between work locations as required.

Additional Requirements

• Must have a personal vehicle and adequate vehicle insurance coverage.
• Must be able to travel to the Kelso, WA, location twice per week.
• Primary work location is Vancouver, WA.
• Schedule: Monday through Friday, 8:00 AM–5:00 PM.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Health Savings Account
• 401k with a generous employer match.
• ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short- and Long-Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Sick leave varies– be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.