Training Specialist

Counseling & Recovery Services of Oklahoma

Tulsa (OK)

On-site

USD 42,000 - 66,000

Full time

4 days ago

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Job summary

Kids for the Future in Tulsa seeks a Training Specialist to design and deliver training programs for clinical and administrative staff. You will lead new hire orientation, develop curriculum, and create learning materials to support patient care and operations.

The role requires a Bachelor's in social services or related field, two years of training experience in health care, strong communication and project management skills, and familiarity with Microsoft Office and learning platforms.

Qualifications

Bachelor's degree in social services, education, or related field.
Two years' experience as a trainer or related position in mental health/medical clinic.
Experience with MS Office and instructional software.
Understanding of clinical workflows.
Master's degree and licensure a plus.
Experience with instructional platforms.

Responsibilities

Facilitate new hire orientation and scheduled employee training.
Develop curriculum to expand internal and external training opportunities.
Develop materials, tutorials, instructions, and learning resources such as online modules.
Conduct a training needs survey annually to assess training needs.
Coordinate enrollment, schedules and needed resources for training.
Collaborate with Clinical Director, HR and leadership to identify training gaps.
Assess and track training effectiveness and impact on KPIs.
Maintain training materials in SharePoint/Teams.

Skills

Public speaking

Project management

Team leadership

Communication skills

Trauma-Informed Care

Education

Bachelor's degree in social services, education, or related field

Master's degree and licensure (LPC, LCSW, LMFT, LBHP, etc.) a plus

Tools

Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)

Instructional software

Job description

Location 1323 E 71ST ST,Tulsa, OK, 74136-5045,United States
Job Category non-clinical
Employee Type Full Time
Required Degree 4 Year Degree

POSITION TITLE: Training Specialist

POSITION DESCRIPTION

MINIMUM QUALIFICATIONS

Bachelor's degree in social services, education, or related field. Master's Degree and licensure(LPC, LCSW, LMFT, LBHP, etc.) a plus. Experience in training medical and mental health content with an understanding of clinical workflows. Two years' experience as a trainer or related position and working in a mental health or medical clinic. Proficient computer skills, Microsoft Office Suite(Word, PowerPoint, Outlook, and Excel), and instructional software. Experience with technologies and best practices for instructional and teaching platforms in a related field.

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES

Strict adherence to the CRS philosophy/mission statement.
Ability to establish working relationships with clinical, administrative, and support staff as well as community partners to develop professionalism and coordination within the team.
Strong project management skills with the ability to supervise multiple projects.
Confident public speaker and a devoted educator who is current on the tools and resources needed to improve employee training md performance including the selection of the best platform to deliver and utilize training materials.
Organized and able to create multiple timelines, budgets, and schedules. Able to multitask, prioritize, and time efficiently.
Excellent leadership, team building, and management skills; encouraging to teem and staff; able to mentor and lead.
Excellent verbal and written communication skills.
Able to analyze problems and strategize for better solutions.
Ability to communicate clearly and in emotionally intelligent manner with polite, and respectful communication with staff, clients, and the community - in person, through written correspondence and on the telephone.
Demonstrate professional ethical behavior including the to maintain confidentiality guidelines for interactions regarding client information.
Ability to work well under pressure, meeting deadlines with efficiency and consistency while maintaining a balance between good physical and mental health and the job requirements.
Understands and promotes Trauma-Informed Care practices.

EXAMPLE OF POSITION RESPONSIBILITIES

Responsible for facilitating, organizing, and conducting new hire orientation and scheduled employee training. A, B, C, D, E.
In collaboration with agency's performance auditor responsible for conducting skills training and education related to CARF, DHS, ODMHSAS, Sanctuary or other certifying or licensing entities. A, B, C, D, E.
Develop curriculum to expand internal and external training opportunities, including the development of educational material requirements for each project. D, C
Develop materials, tutorials, instructions, and learning resources such as online modules and guides as needed. D, E
Conduct a training needs survey annually to assess training needs B, C.
Consult with the Clinical Director, human resources, leadership as needed to identify training gaps or other needs. B, C,D
Assess, track, compile data instructional effectiveness and determine the impact of training on employee skill sets and Key performance Indicators (KPIs).
Review and evaluate created materials for effectiveness of learning based on employee performance, as evaluated by supervisors. A, B, C, D
Maintain a databased of all training materials in Share Point and/or Teams. A, D, E
Coordinate and monitor enrollment, schedules (including scheduling of other facilitators) and needed. B, C, D, E

SAFETY-SENSITIVE

Counseling & Recovery Services of Oklahoma has designated this position as "safety-sensitive." Employees who work in positions classified as "safety-sensitive" can be disciplined if they test positive for marijuana or its metabolites. Possession or use of medical marijuana while at work or during the hours of employment regardless of whether the employee has a valid Oklahoma medical marijuana license, is still strictly prohibited.

OTHER DUTIES

Perform other duties as assigned by the Senior Director of Organizational Development, Clinical Director and/or CFO.CEO.

PHYSICAL REQUIREMENTS

Must be able to move from location to location, bending, stooping, lifting 25 pounds. Must be able to climb stairs and access non-handicapped equipped residences/facilities.

REQUIRED TRAINING