Training Specialist

Foxconn WI; Mount Pleasant (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision insurance

401K with employer contribution

Paid time off

Job summary

FII USA, Inc. is seeking a Training Specialist to deliver standardized manufacturing training and develop qualified trainers across production operations. You will coordinate launches, conduct audits, and ensure training remains compliant with procedures and safety requirements.

You will coach designated trainers, maintain qualification records, and support onboarding, process changes, and audits. This role emphasizes adult-learning principles and consistent content delivery.

Qualifications

• Associate or bachelor's degree in Education, Training and Development, Operations, Manufacturing, Communications, Human Resources, Engineering Technology, or a related field preferred.
• Three or more years of experience in manufacturing, operations, technical, quality, maintenance, or related field preferred.
• One or more years of experience as a trainer, team lead, supervisor, facilitator, or training coordinator preferred.
• Experience supporting multiple shifts or multilingual workforce preferred.
• Train-the-trainer, facilitation, internal auditing, quality, safety, or related certifications preferred.

Responsibilities

• Plan and coordinate training launches, trainer availability, shift coverage, facilities, equipment, materials, demonstrations, and timelines.
• Deliver pilot, initial-release, specialized, high-risk, remedial, and other training using approved materials.
• Develop train-the-trainer programs to prepare leads, supervisors, technicians, and trainers.
• Evaluate trainers through observation, assessments, and recordings; maintain qualification records.
• Conduct training audits to verify compliance with procedures, safety, and standards.
• Provide ongoing coaching and feedback to trainers; update training materials as needed.

Skills

Training delivery

Adult learning principles

Train-the-trainer

Coaching & feedback

Assessment & audits

Cross-functional collaboration

Effective communication

Trainer development

Education

Bachelor's degree in Education or related field

Experience in manufacturing/training roles

Tools

Microsoft Office

Learning Management System (LMS)

Job description

Training Specialist

Department: Training & Development

Employment Type: Full Time

Location: SMC

Description

FII USA, Inc. is seeking a Training Specialist to deliver standardized manufacturing training, develop qualified trainers, and ensure training programs are delivered consistently and effectively across production operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Training and Development Department in a manufacturing environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Training Specialist will coordinate training launches, deliver initial and specialized training sessions, qualify and coach designated trainers, and conduct training audits to verify compliance with approved procedures, safety requirements, and established training standards.

Responsibilities

• Plan and coordinate training launches, including pilot groups, trainer availability, shift coverage, facilities, equipment, materials, demonstrations, learner assignments, and completion timelines.


• Review and maintain a thorough understanding of approved training materials, facilitator guides, assessment criteria, practical evaluation standards, and applicable controlled procedures.


• Deliver pilot, initial-release, specialized, high-risk, remedial, and other assigned training sessions using approved materials and methods.


• Develop and deliver train-the-trainer programs to prepare leads, supervisors, technicians, subject-matter experts, and designated trainers to teach approved content consistently.


• Evaluate and qualify trainers through observation, teach-back sessions, knowledge assessments, practical demonstrations, facilitation evaluations, coaching assessments, and recordkeeping reviews.


• Maintain trainer qualification records and supporting documentation, including restrictions, expiration dates, retraining requirements, requalification status, and recommendations for qualification removal when necessary.


• Coach trainers on adult-learning principles, effective communication, demonstrations, questioning techniques, feedback, error correction, learner engagement, assessment integrity, and the use of controlled training materials.


• Conduct classroom, demonstration, and on-the-job training audits using standardized criteria to evaluate content accuracy, training sequence, pacing, learner participation, safety, electrostatic discharge (ESD) compliance, quality requirements, assessments, and recordkeeping.


• Provide timely, constructive feedback to trainers following observations and document corrective actions and follow-up reviews to verify sustained improvement.


• Coordinate periodic trainer calibration sessions to ensure consistent instruction, demonstrations, evaluation methods, scoring criteria, and pass/fail requirements across departments and shifts.


• Conduct or oversee practical-skill evaluations and ensure competency decisions are supported by accurate, complete, and objective evidence.


• Support new-hire onboarding, process-change training, certification renewals, qualification recovery, targeted retraining, and corrective-action training.


• Review training completion data, assessment results, practical evaluation outcomes, audit findings, quality trends, learner feedback, and recurring errors to measure training effectiveness.


• Identify whether performance gaps are related to training delivery, instructional content, work instructions, manufacturing processes, systems, staffing, supervision, or individual performance and coordinate follow-up with the appropriate department.


• Maintain accurate trainer matrices, qualification records, training observation reports, audit findings, coaching logs, remediation records, schedules, and corrective-action status updates.


• Support customer, certification, quality-system, and internal audits by providing evidence of trainer qualifications, training oversight, competency verification, and corrective-action completion.


• Provide training support across multiple shifts, including second shift, third shift, weekends, manufacturing launches, and audit activities as needed.


• Other duties as assigned.

Qualifications

• Associate or bachelor's degree in Education, Training and Development, Operations, Manufacturing, Communications, Human Resources, Engineering Technology, or a related field preferred. Equivalent relevant experience may be considered.


• Three or more years of experience in manufacturing, operations, technical, quality, maintenance, or a related field preferred.


• One or more years of experience as a trainer, team lead, supervisor, facilitator, training coordinator, or practical-skills evaluator preferred.


• Experience supporting multiple shifts or a multilingual workforce preferred.


• Train-the-trainer, facilitation, internal auditing, quality, safety, ESD, or related certifications preferred.


• Strong classroom, small-group, and on-the-job training facilitation skills, including demonstrations, questioning, coaching, feedback, and learner-engagement techniques.


• Working knowledge of adult-learning principles, train-the-trainer methods, practical-skill evaluations, remediation, and competency verification.


• Ability to objectively observe training, document findings, identify performance gaps, provide constructive coaching, and verify corrective actions.


• Ability to learn manufacturing processes, equipment operation, software procedures, quality requirements, safety controls, and ESD practices to evaluate training accuracy.


• Strong written and verbal communication, presentation, organization, scheduling, and cross-shift coordination skills.


• Ability to distinguish training deficiencies from process, documentation, system, supervision, staffing, or employee-performance issues and elevate findings appropriately.


• Proficiency with Microsoft Office and the ability to use a learning management system (LMS) to review assignments, rosters, completion records, qualifications, and training history.


• Ability to work independently and build effective working relationships with operators, trainers, supervisors, engineers, Quality personnel, and management.


• Experience with internal auditing, quality management systems, ISO-based requirements, ESD, safety, or regulated training programs preferred.


• Ability to stand and walk for extended periods and occasionally bend, kneel, or reach while delivering and auditing hands-on training.


• Ability to occasionally lift and carry training materials or equipment weighing up to 25 pounds.

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.


• Basic life insurance and short-term disability coverage provided by employer.


• Supplemental life insurance and long-term disability coverage options available.


• 401K with employer contribution.


• Personal, Vacation, and Holiday paid time off for all full-time employees.


• Onsite Aurora Health & Wellness Center available for all employees.


• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.