Training Specialist

Jobtailor; Long Beach (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor seeks a Training Specialist to educate automotive service teams on the MyKaarma SLT product suite and related processes. You will directly engage end users, guide them through roles, and tailor sessions to dealer operations, ensuring adoption of the software across the network.

You will conduct several trainings daily, coordinate post-session follow-ups, and document progress while collaborating with internal teams to ensure a high-quality training experience.

Qualifications

• 2 years of automotive dealership fixed operations experience in roles such as Service Advisor, Technician, Parts Counterperson, Service Manager, or equivalent.
• 2 years of automotive software consulting, installing/training experience or equivalent.
• Excellent written and verbal communication skills.
• Strong organization and urgency in responses to internal and external stakeholders.
• Ability to learn and adapt to new technologies and dealer practices.

Responsibilities

• Educate end users on their roles and MyKaarma products.
• Conduct multiple daily training sessions for existing customers.
• Manage post-training steps, including scheduling follow-ups and documenting progress.
• Collaborate with internal teams to deliver an exceptional training experience.

Skills

Automotive fixed ops experience

Software consulting experience

Training & education skills

Communication skills

Organizational skills

Sense of urgency

Tools

MyKaarma SLT Product Suite

Job description

Ensure Fixed Operations personnel across our dealer network can fully leverage myKaarma's SLT product suite.
Work directly with end users to educate them on their roles and myKaarma's products.
Conduct multiple training sessions daily for existing customers.
Manage post-training steps, including scheduling follow-ups and documenting progress.
Collaborate closely with internal teams to deliver an exceptional training experience.

Requirements

• 2 years of automotive dealership fixed operations experience as a Service Advisor, Technician, Parts Counterperson, Service Manager, or equivalent.
• 2 years of automotive software consulting, installing/training experience or equivalent.
• Good communication skills, both written and verbal.
• Be well organized and respond with a sense of urgency internally and externally.
• Be adept at learning/absorbing new technologies and staying abreast of changes to our tool along with evolving dealer practices.

Core Competencies

Demonstrates expertise in automotive dealership fixed operations and software consulting, with a strong focus on training and educating users on product utilization. Capable of managing training sessions and follow-ups while maintaining excellent organizational and communication skills.

Highest-signal resume keywords

• Automotive Dealership Fixed Operations Experience
• Software Consulting Experience
• Training and Education Skills
• Good Communication Skills
• Organizational Skills

Hard Skills

• Service Advisor Experience
• Technician Experience
• Parts Counterperson Experience
• Service Manager Experience
• Automotive Software Training
• Product Suite Knowledge
• Training Session Management

Soft Skills

• Good Communication Skills
• Organizational Skills
• Sense of Urgency

Industry Keywords

• Automotive Dealership
• Fixed Operations
• End User Education
• Training Documentation
• Dealer Practices

Tools & Technologies

• MyKaarma SLT Product Suite