Training Specialist

Broward County Sheriff's Office; Fort Lauderdale (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Broward County Sheriff's Office is seeking a detail‑oriented administrative support specialist for the Training Division in Fort Lauderdale. The role emphasizes processing training requests, maintaining participant records, and coordinating with higher learning centers to ensure accurate and timely delivery of programs.

The candidate must have strong Microsoft Office skills, familiarity with Adobe Acrobat, and effective written and verbal communication.

Qualifications

• Two years of experience in administrative support functions.
• Extensive customer service contact work; ability to organize own work, meet deadlines and follow up with minimal direction.
• Proficiency in Word, Excel, PowerPoint and Outlook.
• Proficiency in Adobe Acrobat.
• PeopleSoft experience preferred.
• Strong oral and written communication skills.
• Equivalent education/training/experience with documentation in the application.

Responsibilities

• Under direct supervision, perform moderately complex to specialized administrative support in the Training Division.
• Arrange courses, coordinate instructional materials, and maintain training participant records in the tracking system.
• Evaluate and process training requests; produce statistics and training materials.
• Coordinate educational training requests with higher learning centers and individuals.
• Enter data into the agency payroll system including payroll, budget items, invoices, and position requests.
• Create and distribute weekly Training Division calendar of programs.
• Ensure training rooms are prepared and equipment available.
• Operate office equipment and perform related duties.

Skills

Administrative experience

Customer service

Oral and written communication

Documentation

Tools

Microsoft Office

Adobe Acrobat

PeopleSoft

Job description

Must be a current BSO employee who has successfully completed their probationary period by the listed closing date.

1. Two (2) years of experience in administrative support functions.
2. Experience should include extensive customer service contact work; ability to organize own work, meet deadlines and follow up on assignments with minimal direction.
3. Demonstrated proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
4. Demonstrated proficiency in Adobe Acrobat.
5. PeopleSoft experience preferred.
6. Strong oral and written communication skills.
7. Any equivalent combination of education, training, and experience. Such experience must be clearly documented in the application for consideration.

Under direct supervision, the purpose of this position is to perform moderately complex to specialized administrative support work within the Training Division of the Broward County Sheriff’s Office. Employees in this classification perform both routine and non-routine administrative support work in the review, processing, and tracking of training and educational programs. Incumbent arranges for courses, coordinates instructional and educational materials, and maintains training participant records in the training tracking system. Work is reviewed by an administrative superior through direct observation, review of records and reports, and comments by customers and employees. Perform related work as directed.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Receives and processes training and education requests; maintains training participant records in the training tracking system.

Evaluates training and education requests to ensure that they have been completed properly and in compliance with agency policies and procedures.

Compiles prepares and distributes daily/weekly/monthly/annual statistics on training activities.

Generates correspondence, lesson plans, curricula, handouts, manuals, and other training materials.

Coordinates educational training requests with various higher learning centers, training institutes, and individuals.

Retrieves data from a wide variety of formats, i.e., computer files, reports, records, forms, documentation.

Coordinates the use of training facilities and equipment.

Acts as liaison between supervisors, other departments, and outside agencies, gathering and relaying information as needed.

Performs customer service activities; meets the public and employees, provides information regarding training programs; explains well-defined policies and procedures; takes telephone inquiries, ascertaining the nature of the call, and directs it to the appropriate staff member; takes telephone messages.

Enters data into the agency wide personnel/payroll system to include payroll, purchase requisitions, budget items, invoices, and position requests.

Prepares and processes purchase orders within authorized established threshold for office supplies, equipment, printing, and advertising.

Creates and distributes weekly Training Division calendar of programs.

Receives and reviews various reports, plans, and applications for the purpose of verifying the accuracy, and ensures necessary copies of pertinent documents are made.

Prepares files and paperwork for archiving; compiles archive list, compiles boxes, and schedules delivery to archive center.

Inputs and retrieves information from the Training Tracking System.

Maintains logs and records of training inventory (hardware, software, office equipment), course documents, lab supplies, and general lab facilities.

Ensures training rooms are clean and set up for scheduled training classes.

Operates various office equipment, i.e., computer terminals, printers, copy machines, telephone systems, facsimile machines.

Performs related duties as directed.

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of lightweight (5-10 pounds). May require physical agility and balance for tasks, such as climbing, kneeling, bending, stooping, and/or reaching for objects at or above floor level. Tasks involve extended periods of time at a keyboard or workstation. Work is performed in usual office conditions with rare exposure to disagreeable environmental factors.

Broward Sheriff’s Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Broward Sheriff’s Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; computer-based test; interview; polygraph examination; psychological evaluation; employment record, fingerprint and background check; medical examination; and drug screen. The expected duration of the selection process varies by position and could last 10 to 12 weeks. Reapplication will be determined on a case-by-case basis.

BSO is an equal opportunity employer and does not discriminate on the basis of age, citizenship status, color, disability, marital status, national origin, race, religion, sex or sexual orientation. Veterans' preference per Florida law.