Training Specialist

Sedgwick Claims Management Services Ltd; Dublin (OH); Hybrid; USD 45,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k and matching

PTO

Disability and life insurance

Employee assistance

Flexible spending or health savings

Job summary

Sedgwick Claims Management Services Ltd in Dublin, OH, is seeking a Training Specialist to facilitate training, assess colleague development needs, and deliver programs to improve performance. You will create materials, lesson plans, and assessments while coordinating the training process.

The role requires a Bachelor's degree and 4 years of related experience including training. You’ll deliver new colleague orientation, monitor development plans, oversee performance analyses, and support the

Qualifications

• Bachelor's degree preferred.
• 4 years of related experience including two years in training.

Responsibilities

• Delivers new colleague orientation.
• Monitors development plans.
• Oversees performance analyses.
• Develops training material, lesson plans, assessment and evaluation for training modules.
• Ensures training processes are coordinated, monitored, documented and evaluated.
• Coordinates and facilitates technical systems training.

Skills

Adult education theory

Excellent communication

Microsoft Office

Analytical skills

Team player

Education

Bachelor's degree

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance

Training Specialist

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Dublin, OH : 5500 Glendon Court Dublin OH 43016.

PRIMARY PURPOSE

To facilitate training; to assess colleague career development needs; to develop training programs and materials; and to deliver programs when appropriate to analyze, improve and manage performance.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Delivers new colleague orientation.
• Monitors development plans.
• Oversees performance analyses.
• Develops training material, lesson plans, assessment and evaluation for training modules.
• Ensures that the training process is properly coordinated, monitored documented and evaluated.
• Coordinates and facilitates technical systems training.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing: Bachelor's degree from an accredited college or university preferred.

Experience: Four (4) years of related experience or equivalent combination of education and experience required to include two (2) years line-of-business (such as claims, customer service, etc.) experience and two (2) years training experience.

Skills & Knowledge:

• Good knowledge of adult education theory
• Technologically literate- understands support systems
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Benefits

• medical
• dental
• vision
• 401k and matching
• PTO
• disability and life insurance
• employee assistance
• flexible spending or health savings account
• other additional voluntary benefits

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $45,027.00 - $49,000.00 USD Annual.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.

For more, see sedgwick.com