Training Specialist

Marsh Risk; Austin (TX); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Marsh Risk in Austin, TX is seeking a skilled training professional for a hybrid role. You will deliver and test structured training programs, design training materials, and collaborate with internal clients and consulting organizations to improve processes and document changes.

You will ensure adherence to Professional Standards and internal quality measures. The role emphasizes coordinating resources, developing curriculum, and staying current with industry training practices while meeting

Qualifications

• 5+ years of work experience, including at least 1 year in training facilitation, development, and competency-based models.
• Intermediate proficiency in Microsoft Office, with knowledge of basic Excel formulas, pivot tables, and Outlook organization.
• Exceptional organizational, time management, and multi-tasking skills to handle multiple projects and meet deadlines.
• Strong communication skills, research aptitude, and the ability to work both collaboratively and independently.

Responsibilities

• Coordinate training support from other internal training resources as required in the delivery of the curriculum
• Collaborate directly with our operations and business teams to provide training and develop training material
• Recommend improvements and enhancements to the training curriculum in order to close gaps and improve results
• Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations
• Work closely with internal clients and appropriate consulting organizations to improve processes, as well as document changes that are implemented
• Maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented

Skills

Training facilitation

Communication

Time management

Collaboration

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

LMS

Job description

We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is a key member of a skilled team, delivering and testing structured training programs, designing training materials, and collaborating with internal clients and consulting organizations to improve processes and document changes. Additionally, you will ensure adherence to organizational standards by understanding Professional Standards and implementing internal quality measures.

We will count on you to:

• Coordinate training support from other internal training resources as required in the delivery of the curriculum
• Collaborate directly with our operations and business teams to provide training and develop training material
• Recommend improvements and enhancements to the training curriculum in order to close gaps and improve results
• Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations
• Work closely with internal clients and appropriate consulting organizations to improve processes, as well as document changes that are implemented
• Maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented

What you need to have:

• 5+ years of work experience, including at least 1 year in training facilitation, development, and competency-based models.
• Intermediate proficiency in Microsoft Office, with knowledge of basic Excel formulas, pivot tables, and Outlook organization.
• Exceptional organizational, time management, and multi-tasking skills to handle multiple projects and meet deadlines.
• Strong communication skills, research aptitude, and the ability to work both collaboratively and independently.

What makes you stand out:

• Bachelor's degree preferred, but not required
• Familiarity with Learning Management Systems (LMS).
• Ability to analyze needs and link training and design to performance and operational processes.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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