Training Service Representative

Tadano Pan America; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading construction company seeks a dedicated Training Service Representative to support the Training Department. This role involves providing technical assistance, preparing equipment, building simulators, and ensuring efficient training operations. The ideal candidate should have strong communication skills and technical experience, contributing to high-quality training delivery.

Qualifications

• High school diploma or GED; technical trade school preferred.
• 1+ years of technical trade field experience.
• Ability to communicate technical errors to non-technical people.

Responsibilities

• Assist with the assembly and testing of training modules and simulators.
• Prepare and configure machinery for use in training courses.
• Maintain a safe and healthy work environment.

Skills

Communication

Technical assistance

Problem-solving

Analytical thinking

Organizational skills

Education

High school diploma or GED equivalent

Technical trade school degree/certification

Tools

Microsoft Suite

Job description

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Job Title: Training Service Representative

Department: Training

Reports to: Director of Training

Classification: Full-time, In-office, Non-Exempt

Summary

The Training Service Representative will support the Training Department by providing technical and logistical assistance to ensure the successful execution of training programs. This position requires a hands-on, technically inclined individual who will assist in building simulators, preparing equipment for classes, and supporting overall training operations.

Essential Duties And Responsibilities

• Maintain a safe and healthy work environment by following and enforcing all standards, procedures, and applicable regulations.
• Assist with the assembly and testing of training modules and simulators.
• Prepare and configure machinery and equipment for use in training courses.
• Perform general labor tasks to support a clean, safe, and efficient work environment.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Promptly report any irregular issues or concerns to management for resolution.
• Foster effective communication with managers, colleagues, and external contacts.
• Adhere to all company policies and procedures.
• Maintain a clean and organized workspace.
• Demonstrate and uphold high ethical standards in all work activities.
• Perform other related duties as assigned to meet the evolving needs of the organization.
  
  

NOTE: This job description represents the essential functions of the position, but it is not all inclusive. Additional duties reasonably related to the position may be assigned.

Qualifications

• High school diploma or GED equivalent, technical trade school preferred.
• Technical trade school degree/certification or 1+ years of technical trade field experience.
• Ability to communicate technical errors to non-technical people.
• Proficient in Microsoft Suite.
  
  

Special Job Characteristics

• Strong verbal and written communication skills.
• Effective interpersonal, negotiation, and conflict resolution abilities.
• High level of organization and attention to detail.
• Proven time management skills and ability to meet deadlines.
• Analytical thinking and problem-solving capabilities.
• Ability to manage and prioritize multiple tasks effectively.
• Commitment to integrity, professionalism, and confidentiality in all matters.
  
  

Physical Requirements

• Regularly works in a mix of indoor and outdoor environments.
• Frequently lifts and moves equipment weighing up to 50 pounds; occasionally up to 100 pounds.
• Must be able to clearly exchange information in person, over the phone, and in writing.
• Frequently climbs stairs, ladders, or equipment during servicing or setup.
• Routinely operates computers and mechanical equipment such as tools, printers, and mobile devices.
• Must be comfortable with repetitive movement, manual dexterity, and the use of hand tools.
  
  

APPLICATION INSTRUCTIONS: To apply for this position, please visit Tadano Pan America’s job board at https://tadanoamericas.com/uscan/en/about/careers/ RESUMES ACCEPTED UNTIL FILLED.

Tadano Pan America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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