Training & Recruiting Manager

Happy House Cleaning; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Happy House Cleaning in Dane County, Wisconsin is seeking a Training & Recruiting Manager to lead, coach, and develop our team of cleaning professionals. You’ll build and implement our company-wide training program, recruit and onboard new staff, and help us maintain the standards and culture that define us.

Cleaning experience is preferred but not required if you bring strong leadership, creativity, and alignment with our values.

Qualifications

• Strong leadership, coaching, and mentoring abilities.
• Excellent written and verbal communication skills.
• Comfortable with technology and software.
• Cleaning experience preferred, but not required.

Responsibilities

• Build, maintain, and continuously improve the training program and materials.
• Recruit, hire, and onboard new cleaning staff.
• Train and mentor team leaders (“train the trainers”).
• Occasionally train cleaning technician trainees in the field when Trainers are unavailable.
• Conduct performance reviews and provide constructive feedback.
• Oversee quality assurance to ensure adherence to company standards.
• Conduct field visits to coach staff and reinforce expectations (supervisory role; not responsible for cleaning).

Skills

Leadership

Coaching

Mentoring

Communication

Tech savvy

Cleaning experience

Job description

Happy House Cleaning – Madison, Wisconsin

• Lead a growing team and shape our training program
• Work in a supportive, employee-oriented and growth-focused culture
• Opportunity to make a tangible impact on the company and your career
• Health benefits not included
• Relocation assistance may be available

Position Overview

We’re a husband and wife owned cleaning company in Dane County, and we’re looking for a Training & Recruiting Manager to lead, coach, and develop our team of cleaning professionals. You’ll build and implement our company-wide training program, recruit and onboard new staff, and help us maintain the standards and culture that make Happy House what it is. Cleaning experience is highly preferred — but not required if you bring strong leadership, creativity, and genuine alignment with our values.

Company Overview

Happy House Cleaning is a rapidly growing residential cleaning company serving Dane County. We are committed to professionalism, quality, and consistency, building long-lasting relationships with our clients while fostering a positive, growth-oriented culture for our team.

Our mission is to always “Aim 4 Better” — a better cleaning experience for clients, a better culture for our team, and a better life for ourselves. Our 4 core values — communication, professionalism, quality, and learning — guide everything we do.

What We Are Looking For

We want someone who brings energy, creativity, and strong leadership to the role.

• Ability to tactfully guide and correct team members
• Lead with encouragement and support

Creativity

• Build and refine the company’s training program
• Strong communication and writing skills
• Comfort using computers and software tools

Strong Work Ethic

• Committed to contributing to a fast-growing company
• Self-starter who takes initiative and follows through on responsibilities

Lead by Example

• Arrive on time, maintain a professional appearance
• Demonstrate the standards and values of Happy House Cleaning daily

Key Responsibilities

• Build, maintain, and continuously improve the training program and materials
• Recruit, hire, and onboard new cleaning staff
• Train and mentor team leaders (“train the trainers”)
• Occasionally train cleaning technician trainees in the field when Trainers are unavailable
• Conduct performance reviews and provide constructive feedback
• Oversee quality assurance to ensure adherence to company standards
• Conduct field visits to coach staff and reinforce expectations (supervisory role; not responsible for cleaning)

Qualifications

• Strong leadership, coaching, and mentoring abilities
• Excellent written and verbal communication skills
• Comfortable with technology and software
• Cleaning experience preferred, but not required
• Positive, creative, and proactive mindset

Why Join Us?

• Lead a growing team and shape our training program from the ground up
• Work in a supportive, employee-oriented and growth-focused culture
• Opportunity to make a tangible impact on the company and your career
• Relocation assistance may be available

Our Culture

Happy House Cleaning’s culture is our mission, vision, and values in action.

Vision:To be the best house cleaning company in Dane County, known for professionalism, quality, and consistency, and for building long-term client relationships.

Mission:Always aim for better — for our clients, our team culture, and ourselves.

• Autonomy: Encourage initiative, ownership, and problem-solving
• Integrity: Hold ourselves accountable to high standards
• Meaning: Take pride in our profession and the work we do

We ‘AIM 4 BETTER’ through our focus on these 4 Values:

Non-Negotiables:

• Show up prepared, on time, and professional
• Take accountability for yourself and your team
• Maintain a positive attitude and strong work ethic
• Communicate effectively and respectfully
• Follow Happy House Cleaning standards and procedures