Training Program Manager

Balticare Incorporated; Jessup (MD); On-site; USD 64,000 - 109,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits

Job summary

BALTIMORE AIR COIL (BAC) seeks a Program & Training Manager to design, deliver, and continuously evolve leadership development initiatives, including the flagship BOLD program. You will own the participant journey, ensuring measurable impact on leadership capability and talent readiness.

With a balance of strategic design and hands-on execution, you will collaborate with global leaders, HR, and SMEs to tailor experiences, drive scale, and deliver business results across locations and time zones.

Qualifications

• Bachelor’s degree required; Master’s degree preferred in Leadership, Organizational Development, Operations, Engineering, or Business or minimum of 5 years of professionally relevant experience.
• Experience managing leadership development or enterprise programs, preferably in operations or manufacturing environments.
• Strong understanding of operations environments.
• Excellent facilitation, communication, organization, and stakeholder management skills.
• Ability to balance strategic design with detailed execution.
• Data-driven mindset with experience measuring program impact and effectiveness
• High degree of organizational effectiveness, judgment, and adaptability.
• Thinks Systems, Not Just Tasks: Understands how a single training module impacts the wider organizational ecosystem.
• Is Obsessed with Excellence: You don't settle for 'good enough' training; you want to create an experience that participants remember for the rest of their careers.

Responsibilities

• Own and manage end-to-end leadership development programs, including BOLD - program lifecycle, including design, execution, evaluation, and continuous improvement of the program elements.
• Translate business and operational priorities into scalable leadership development experiences
• Coordinate with SMEs to execute learning and development experiences; for BOLD specifically, combine operational excellence, leadership capability building, rotations, mentoring, and experiential learning.
• Partner with functional leaders, HR, and subject matter experts to ensure learning is relevant, rigorous, and applied.
• Serve as the central point of coordination across stakeholders, mentors, facilitators, and participants.
• Customize BOLD program elements to address individual participant development needs and readiness levels.
• Facilitate reflection and feedback to enhance future continuous improvement opportunities for our programs and learning sessions.
• Track program effectiveness and recommend enhancements to improve outcomes and scalability.
• Manage program communications, schedules, and learning assets across multiple locations and time zones.

Skills

Leadership development

Program management

Facilitation

Stakeholder management

Data-driven

Strategic thinking

Education

Bachelor's degree

Master's degree

Job description

POSITION PURPOSE

The Program & Training Manager is responsible for the end-to-end design, delivery, and continuous evolution of leadership development programs, including BAC’s BOLD (BAC Operations Leadership Development) program—the organization’s flagship operations leadership development experience. This role owns the full participant journey and ensures programs deliver measurable impact on leadership capability, operational performance, and talent pipeline readiness. The role balances strategic program design with hands‑on execution, developing leaders who can effectively lead people, systems, and transformation across a complex, global organization - balancing high-level strategy with the tactical execution of the program.

PRINCIPAL ACCOUNTABILITIES

• Own and manage end-to-end leadership development programs, including BOLD - program lifecycle, including design, execution, evaluation, and continuous improvement of the program elements.
• Translate business and operational priorities into scalable leadership development experiences
• Coordinate with SMEs to execute learning and development experiences; for BOLD specifically, combine operational excellence, leadership capability building, rotations, mentoring, and experiential learning.
• Partner with functional leaders, HR, and subject matter experts to ensure learning is relevant, rigorous, and applied.
• Serve as the central point of coordination across stakeholders, mentors, facilitators, and participants.
• Customize BOLD program elements to address individual participant development needs and readiness levels.
• Facilitate reflection and feedback to enhance future continuous improvement opportunities for our programs and learning sessions.
• Track program effectiveness and recommend enhancements to improve outcomes and scalability.
• Manage program communications, schedules, and learning assets across multiple locations and time zones.

NATURE AND SCOPE

The Program & Training Manager reports to the Global Director, Accelerated Learning & Talent Development and works closely with senior leaders across the organization. This role operates at the intersection of operations, leadership development, and learning design, requiring strong influence skills, strategic thinking, and hands‑on execution.

The Program & Training Manager has end-to-end ownership of high‑visibility leadership programs and plays a critical role in shaping the organization’s operations leadership pipeline. The role requires navigating ambiguity, aligning diverse stakeholders, and delivering measurable business impact—not simply administering training programs.

KNOWLEDGE & SKILLS

• Bachelor’s degree required; Master’s degree preferred in Leadership, Organizational Development, Operations, Engineering, or Business or minimum of 5 years of professionally relevant experience.
• Experience managing leadership development or enterprise programs, preferably in operations or manufacturing environments.
• Strong understanding of operations environments.
• Excellent facilitation, communication, organization, and stakeholder management skills.
• Ability to balance strategic design with detailed execution.
• Data-driven mindset with experience measuring program impact and effectiveness
• High degree of organizational effectiveness, judgment, and adaptability.
• Thinks Systems, Not Just Tasks: Understands how a single training module impacts the wider organizational ecosystem.
• Is Obsessed with Excellence: You don't settle for "good enough" training; you want to create an experience that participants remember for the rest of their careers.

KEY RELATIONSHIPS

• Global Director Learning Acceleration & Talent Development
• Global HR Leadership Team
• Regional HR Teams
• Global Manager of Innovation
• Cross-functional SME’s
• 3^rd party vendors

KEY COMPETENCIES

• Collaboration and stakeholder management
• Analytical and data-driven decision making
• Strong communication and storytelling skills
• Learning agility and curiosity
• Problem-solving mindset
• Global competence

SUCCESS LOOKS LIKE

• BOLD and related programs produce a strong pipeline of ready‑now operations leaders
• Participants demonstrate measurable growth in leadership and operational capability
• Senior leaders actively engage in and advocate for the program
• Learning programs scale effectively across regions without loss of quality

WORKING CONDITIONS:

This role requires regular collaboration in both virtual and in‑person environments and includes domestic and occasional international travel. The physical demands described are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

BAC Hiring Compensation Range $63,500-$108,800

BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website atwww.Baltimoreaircoil.com.

BAC Employees are eligible to participate in an annual bonus incentive program.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.