Training Operations & Data Specialist

University System of New Hampshire; Manchester, Northern (NH, KY); Hybrid; USD 23,000 - 39,000; Full time

Job summary

University of New Hampshire - College of Professional Studies is seeking an Operations Assistant to support data management, training and evaluation workflows across CWEP. The role emphasizes accuracy, confidentiality, and collaboration with the Program Manager of Operations.

Responsibilities include maintaining training data, providing LMS support, and creating lightweight reports and visuals for leadership decision-making.

Qualifications

• Associate degree in data management, information systems, higher education administration, operations, human services, social work, or related field; OR high school diploma with 2+ years of relevant experience.
• Proficiency with Microsoft 365 applications, including Excel (data entry, basic analysis, and formatting), Outlook, and Teams.
• Ability to handle confidential information with discretion and comply with policies.

Responsibilities

• Prepare accurate reports, summaries, tables, charts, and basic visualizations for program monitoring.
• Enter, verify, and maintain training participation and completion data across CWEP systems.
• Provide frontline LMS and registration system support; respond to tickets in a timely manner.
• Draft job aids for participants and instructors; document system issues with logs or screenshots.
• Maintain data documentation and SOPs to promote audit readiness and continuity.

Skills

Data management

Reporting

LMS support

Microsoft 365

Education

Associate degree or higher; or high school diploma with 2+ years experience

Tools

Excel

Outlook

Teams

Job description

University of New Hampshire - College of Professional Studies is seeking an Operations Assistant to support data management, training and evaluation workflows across CWEP. The role emphasizes accuracy, confidentiality, and collaboration with the Program Manager of Operations.

Responsibilities include maintaining training data, providing LMS support, and creating lightweight reports and visuals for leadership decision-making.