Senior Facilities Operations Lead

University of New Hampshire; Durham (NH); On-site; USD 24,204 - 39,895; Full time

Job summary

The University of New Hampshire is seeking a Sr. Operations Support Specialist to provide critical support to customers and field teams in Durham, NH. This role involves managing the IWMS system and coordinating work processes to ensure compliance and efficiency.

The ideal candidate will possess strong communication and analytical skills, have a background in office management, and be familiar with various software applications. The position offers a competitive pay range of $17.57 - $28.96 per hour based on qualifications.

Qualifications

• Associate's degree and three years of computer-related experience, or five years of combined education and experience.
• Supervisory skills and ability to direct others' work.
• Typing and computer application skills including data entry and management.

Responsibilities

• Provide services to customers handling requests via phone, email, and self-service system.
• Coordinate work with vendors and contractors.
• Track assets and manage the IWMS system.

Skills

Effective written and oral communication skills

Analytical and problem-solving skills

Organizational skills

Customer service skills

Independent decision making under pressure

Education

Associate's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Access

Workday

U-Shop

AssetWorks

Job description

The University of New Hampshire is seeking a Sr. Operations Support Specialist to provide critical support to customers and field teams in Durham, NH. This role involves managing the IWMS system and coordinating work processes to ensure compliance and efficiency.

The ideal candidate will possess strong communication and analytical skills, have a background in office management, and be familiar with various software applications. The position offers a competitive pay range of $17.57 - $28.96 per hour based on qualifications.