Training Operations & Data Insights Coordinator

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 63,000 - 71,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Coordinator, Training Support & Administration to manage agency-wide learning initiatives. You will handle training transactions in PeopleSoft ELM, support compliance programs, and deliver high-quality customer service to employees and managers.

The role includes building Power BI dashboards and tracking training metrics. The position requires a BA/BS and at least one year of related experience, with proficiency in PeopleSoft and MS Office

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Management or equivalent.
• Minimum 1 year of related experience, preferably in a Shared Services environment.
• Minimum 1 year of experience with PeopleSoft or similar enterprise systems.
• Proficiency with Microsoft Office and ability to learn PeopleSoft ELM and MS Office 365 tools.

Responsibilities

• Support design, development, and communication of training programs.
• Enter, update, and validate transactions in PeopleSoft ELM; maintain catalog.
• Maintain documents via Siebel and UCM; keep records organized.
• Run reports to monitor training activity, KPIs, and compliance status.

Skills

Strong organizational skills

Effective communication and teamwork

Education

BA/BS in Business Administration or related field

Tools

PeopleSoft ELM

MS Office 365

Power BI

Job description

Metropolitan Transportation Authority (MTA) is seeking a Coordinator, Training Support & Administration to manage agency-wide learning initiatives. You will handle training transactions in PeopleSoft ELM, support compliance programs, and deliver high-quality customer service to employees and managers.

The role includes building Power BI dashboards and tracking training metrics. The position requires a BA/BS and at least one year of related experience, with proficiency in PeopleSoft and MS Office