Training Officer, Program of Initial Resettlement - 2025868

World Relief; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Employee discount program

EEO/AA employer

Job summary

World Relief seeks a skilled communicator with strong administrative and organizational abilities for initial resettlement work. The role focuses on planning and delivering PIR Network trainings, virtual cultural orientations for new arrivals, and developing technical assistance resources for the initial resettlement program.

The candidate will coordinate peer training across offices, track outcomes, and ensure high-quality programming across World Relief’s U.S. network.

Qualifications

• Requires mature, personal Christian faith and alignment with World Relief's mission.
• Strong writing, editing, and communication skills with attention to detail.
• Experience in refugee resettlement or grant-compliance context is preferred.

Responsibilities

• Contribute to training content and resource development for the field, including Thinkific modules.
• Oversee cultural orientation curriculum and its facilitation at the local level.
• Conduct virtual Cultural Orientations for new arrivals and track completion network-wide.
• Plan and facilitate PIR Network trainings and resettlement conferences.
• Provide consultation to field staff and monitor training implementation.

Skills

Writing & editing

Self-motivation

Collaboration

Attention to detail

Data analysis

Microsoft Office

Research skills

Education

Bachelor's degree in Social Work or related field

Tools

IRIS

Dynamics

SharePoint

Asana

Job description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY

World Relief seeks a skilled communicator with excellent administrative and organizational skills with experience in initial resettlement who can plan and facilitate PIR Network Trainings, facilitate virtual cultural orientations to new arrivals, create technical assistance modules and resources to support the Program of Initial Resettlement, coordinate peer training across offices, and organize resettlement conferences. A successful candidate will be self-motivated, collaborative, and an attentive listener. This person must be able to communicate effectively across multiple audiences and platforms. They must be detail and excellence oriented. They will combine technical expertise in initial resettlement with strong communication and organizational skills to ensure high-quality programming across World Relief’s U.S. network.

ROLE & RESPONSIBILITIES

• In collaboration with the Associate Director for Initial Resettlement and PIR Program Officers, contributes to training content and resource development for the field, including course modules in Thinkific for technical assistance of implementing grant.
• Oversees the cultural orientation curriculum and its facilitation at the local level to ensure that implementation and documentation align with program instructions, including the development of resources.
• Conducts regular virtual Cultural Orientations to the PIR Network for new arrivals.
• These cultural orientation sessions provide an overview of the program of initial resettlement and complement cultural orientations facilitated at the local level.
• Track the completion of Cultural Orientation at both the national and local level.
• Implements training objectives (identified by the above roles) for new caseworker staff in the field who lack similar training opportunities at their local office.
• Follows up with new staff as needed to monitor proper implementation of training.
• Establishes objectives and standardizes the peer-to-peer shadowing training process.
• Coordinates peer-learning opportunities for PIR field staff between offices including Community of Practice virtual meetings.
• Organizes, updates, and promotes training resources for field staff.
• Tracks training provision and attendance, participant feedback, knowledge acquisition, and evaluations for whole network and specialized training opportunities provided.
• Provides consultation to field caseworkers as questions are posed or areas of need are presented that are outside of PIR Program Officers’ areas of specialty.
• Plans and helps to facilitate PIR Network Training meetings and resettlement conferences.
• Supports PIR monitoring at field offices when needed.
• Participation in up to 15% travel required.
• Support any other projects and priorities related to training or overall service line objectives.

JOB REQUIREMENTS

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Self-motivated, collaborative, and an attentive listener
• Excellent writing and editing skills
• Proficient in Microsoft Suite
• Ability to perform research & data analysis.
• Excellent attention to detail and ability to multi-task.
• Experience working in a grant-compliance context.
• Domestic travel up to 20%.

PREFERRED QUALIFICATIONS

• Bachelors’ degree or equivalent experience in Social Work or in related field.
• At least 3 years’ experience in refugee resettlement work.
• Familiarity with IRIS, Dynamics, SharePoint, and Asana.
• Overseas and/or cross-cultural experience.
• Experience working in Preferred Communities and the PC Gaps/IAR programs or Initial Resettlement

$65,000 - $65,000 a year

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.