Training Officer 1

Arizona State Government; Phoenix (AZ); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per yr

Paid Parental Leave

Health and dental insurance

Retirement plan

Life insurance

Disability insurance

Remote work

Job summary

Arizona State Government's Department of Transportation is seeking a Training Officer 1 to provide on-the-job training for the Indirect Motor Vehicle Division, schedule sessions, and manage training processes across Title, Registration, and Driver License services.

The role may include travel for state business and may offer remote work within Arizona, reflecting the department's flexible, autonomous work culture and ongoing commitment to performance.

Qualifications

• Bachelor's degree in an acceptable field and one year of training experience.
• Experience in delivering on-the-job training to adults.
• Familiarity with state motor vehicle records and related processes is a plus.

Responsibilities

• Provide on-the-job training and coaching one-on-one or in a group setting.
• Develop and manage the training plan and materials to ensure current content.
• Assess training effectiveness and implement improvements with leadership input.

Skills

Analytical skills

Public speaking

Leadership

Time management

Training needs analysis

Oral communication

Written communication

Problem solving

Education

Bachelor's degree in an acceptable field

Tools

Google Workspace

MVD software

Job description

DEPT OF TRANSPORTATION

Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.

Training Officer 1 **Open to current and active ADOT employees ONLY**

Job Location:

Address: Motor Vehicle Division 1801 W. Jefferson St. Phoenix, AZ 85007

Posting Details:

Salary: $43,197.02

Grade: 19

Closing Date: 9/21/2026

Job Summary:

This position is responsible for providing on-the-job training covering all core processes for the Indirect Motor Vehicle Division (MVD). Schedule training and coaching sessions for employees as well as manage the training processes. Subject matter expertise to review records for pointers, driver history, and compliance, as well as research, verify, interpret update and thorough working knowledge to learn, train, and resolve all records related to Title and Registration, Driver License services and processes within the Indirect Units. Resolve issues impacting driver license and title and registration services. This position may be required to travel for state business needs.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Provide on-the-job training and coaching one-on-one or in a group setting. Manage staff and standard work to ensure utilization of the most current training plan and materials. Assess effectiveness of the training plan, collaborate with leadership team, solicit feedback from trainees to identify and implement measures to improve the overall training experience.

Provide on-the-job training and coaching one-on-one or in a group setting. Manage staff and standard work to ensure utilization of the most current training plan and materials. Assess effectiveness of the training plan, collaborate with leadership team, solicit feedback from trainees to identify and implement measures to improve the overall training experience.

Provide on-the-job training and coaching one-on-one or in a group setting. Manage staff and standard work to ensure utilization of the most current training plan and materials. Assess effectiveness of the training plan, collaborate with leadership team, solicit feedback from trainees to identify and implement measures to improve the overall training experience.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• American Association of Motor Vehicle Administrators (AAMVA) and Federal Motor Carrier Safety Administration (FMCSA) Rules and Regulations.
• ARS Title 28
• MVD policies and procedures.
• Applicable MVD software, databases, screens and codes, Accident Conviction Disposition Codes, Problem Driver Pointer System (PDPS), National Motor Vehicle Title Information System (NMVTIS), Commercial Driver License Information System (CDLIS), State Pointer Exchange System (SPEX).
• Various training methods (virtual,in-person, etc.)
• Training principles, strategies and methods.
• Learning processes; trends in employee learning.
• Google Workspace.

Skill in:

• Effective in analytical, oral and writtencommunication skills.
• Strong customer service.
• Active listening.
• Critical thinking
• Identifying solutions or approaches toproblems.
• Public speaking.
• Leadership.
• Motivation.
• Time Management.
• Reading comprehension.
• Training needs analysis.
• MAX system testing.

Ability to:

• Exercise good judgment.
• Understand learners capabilities, achievements, strengths, weaknesses, interests, etc.
• Conduct entire curriculum in time allotted for training.
• Comprehend and apply applicable program rules, policies and procedures.
• Convey information effectively.
• Problem solve.

Selective Preference(s):

Bachelor's Degree in an acceptable field of study from an accredited college and one year of experience in training.

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

Background check required.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us:

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at [e-mail] or phone call at [phone] option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling [phone] option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.